Critical Conversations in Healthcare, Third Edition (ePub)
Scripts & Techniques for Effective Interprofessional & Patient Communication
(Sprache: Englisch)
The third edition of Critical Conversations in Healthcare feature do's and don'ts, reflective questions, and practical tools to help you improve your on-the-job interactions. Whether you are a new nurse at the bedside or the CEO of a major healthcare...
Erscheint am 07.06.2024
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Produktdetails
Produktinformationen zu „Critical Conversations in Healthcare, Third Edition (ePub)“
The third edition of Critical Conversations in Healthcare feature do's and don'ts, reflective questions, and practical tools to help you improve your on-the-job interactions. Whether you are a new nurse at the bedside or the CEO of a major healthcare facility, this fully revised third edition will show you how to:
. Communicate mindfully
. Interpret body language
. Develop a growth mind-set
. Work with frustrated families, angry physicians, and uncooperative colleagues
. Deal with gossip, harassment, and other tough topics
. Successfully address workloads, management styles, and other tricky subjects
. Improve the patient experience
. Overcome conversation traps
. Communicate mindfully
. Interpret body language
. Develop a growth mind-set
. Work with frustrated families, angry physicians, and uncooperative colleagues
. Deal with gossip, harassment, and other tough topics
. Successfully address workloads, management styles, and other tricky subjects
. Improve the patient experience
. Overcome conversation traps
Autoren-Porträt von Cheri Clancy
Cheri Clancy, MSN, MS, RN, NEA-BC, CPXP, is the founder of Cheri Clancy & Associates LLC, a coaching and training firm that uses hard sciences as a catalyst for soft-skill leadership development. In addition to presenting, coaching, and consulting, Clancy is an adjunct faculty member at Rutgers University.
Bibliographische Angaben
- Autor: Cheri Clancy
- 2024, 3. Auflage, 384 Seiten, Englisch
- Verlag: Sigma Theta Tau International
- ISBN-10: 1646481941
- ISBN-13: 9781646481941
- Erscheinungsdatum: 07.06.2024
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
eBook Informationen
- Dateiformat: ePub
- Mit Kopierschutz
Sprache:
Englisch
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