Customer Centric Selling (ePub)
Book Review
(Sprache: Englisch)
The Web has changed the game for your customers— and, therefore, for you. Now, CustomerCentricSelling, already recognized as one of the premier methodologies for managing the buyer-seller relationship, helps you level the playing field so you can...
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Produktinformationen zu „Customer Centric Selling (ePub)“
The Web has changed the game for your customers— and, therefore, for you. Now, CustomerCentricSelling, already recognized as one of the premier methodologies for managing the buyer-seller relationship, helps you level the playing field so you can reach clients when they are ready to buy and create a superior customer experience.
Your business and its people need to be “CustomerCentric”—willing and able to identify and serve customers’ needs in a world where competition waits just a mouse-click away. Traditional wisdom has long held that selling means convincing and persuading buyers. But today’s buyers no longer want or need to be sold in traditional ways.
CustomerCentric Selling gives you mastery of the crucial eight aspects of communicating with today’s clients to achieve optimal results:
Your business and its people need to be “CustomerCentric”—willing and able to identify and serve customers’ needs in a world where competition waits just a mouse-click away. Traditional wisdom has long held that selling means convincing and persuading buyers. But today’s buyers no longer want or need to be sold in traditional ways.
CustomerCentric Selling gives you mastery of the crucial eight aspects of communicating with today’s clients to achieve optimal results:
- Having conversations instead of making presentations
- Asking relevant questions instead of offering opinions
- Focusing on solutions and not only relationships
- Targeting businesspeople instead of gravitating toward users
- Relating product usage instead of relying on features
- Competing to win—not just to stay busy
- Closing on the buyer’s timeline (instead of yours)
- Empowering buyers instead of trying to “sell” them
Bibliographische Angaben
- Autor: PCC
- 2018, Englisch
- Verlag: PCC
- ISBN-10: 8829557412
- ISBN-13: 9788829557417
- Erscheinungsdatum: 23.11.2018
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
eBook Informationen
- Dateiformat: ePub
- Größe: 0.65 MB
- Ohne Kopierschutz
Sprache:
Englisch
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