E-mails in English (ePub)

LESEPROBE AUS DEM KAPITEL 'COMMON BUSINESS SITUATIONS' (S. 42-43)REQUESTING INFORMATION OR FAVOURSE-mails in which information is requested or given areamong the most common topics in inboxes. When requestinginformation, it is well-advised to explain things clearly. Startfor instance by explaining how you obtained the addressee'scontact data and then write what particular information youwould like to have or are interested in.Bear in mind that writing in a foreign language doesn't meansimply translating a text from German. Different cultures canuse other ways of asking for things. As mentioned, BritishEnglish formulates requests in a slightly more indirect way.For instance, by using modal auxiliaries, or using the wordplease more often. This is shown in the examples below:EXAMPLESFORMAL: TO AN UNKNOWN ADDRESSEEDear Sir or MadamDuring my last visit to the GDS trade fair at Messe Düsseldorf, Isaw a sample of your products. Our company specialises in themanufacture of shoemaker's machines and we are looking for areliable supplier.May I ask you to send us full information and details of yourlatest models? If possible quote prices in euros please.Yours faithfullySilke MertensFORMAL: TO A KNOWN ADDRESSEEDear Mr RollI'm writing with regard to booking one of your workshops.As we are organising an in-company conference at our firm'Innovate Consulting' this March, we'd be interested in findingout whether you are able to give a presentation of about 45minutes? Our focus is on creating value through a companywidebranding approach. We would be grateful for some informationabout your prices and availability. Should you have anyfurther questions, do not hesitate to contact me.Yours sincerelyMr Pirouz MalekzadehManaging DirectorINFORMAL: TO A COLLEAGUEDear PirouzCould you send me the latest material on Mahram ketchupplease? I will need it to prepare the pitch in Milan next week. I'dappreciate your help on this. Let's talk next week and see howthings are going.Best

Sander Schroevers ist Spezialist im Bereich der internationalen Kommunikation. Er ist ein gefragter Sprecher auf internationalen Konferenzen und Seminaren und hat bereits zahlreiche Bücher auf dem Feld der europäischen Kommunikation herausgegeben. Gegenwärtig arbeitet er auch als Präsident des IECIE-Gremiums, dem Europäischen Institut für Internationale Unternehmenskommunikation (l'institut européen de communication internationale d'entreprise) in Paris.