Enhancing Intercultural Communication in Organizations (PDF)

Roos Beerkens works as a lecturer at the Department of Language, Literature and Communication, University of Utrecht. She teaches within the Master's programme in Intercultural Communication and is the internship coordinator for the programme. She has gained experience as a trainer in intercultural competences and is working on research concerning the effectiveness of intercultural competences training. She received a summa cum laude for her PhD research at the University of Münster, Germany, where she analysed Dutch-German communication in the border area. She has five years of experience as a communication consultant in the field of internal intercultural communication. She worked for a communication agency, carrying out projects for a variety of organizations.

Emmanuelle Le Pichon-Vorstman is a lecturer at Utrecht University and at the University of Toronto, Ontario Institute for Studies in Education. She is Head of the Centre de Recherches en Éducation Franco-Ontarienne (CRÉFO). Her keen interest in migration policy has led her to conduct research studies on issues related to multilingual education, particularly on the education of newly arrived migrant pupils in Europe and indigenous pupils in Suriname in collaboration with the Rutu Foundation. She has worked as a consultant, researcher, evaluator, and reviewer for several international organizations and international journals. She has participated in policy analyses, notably for the European Commission and the Migration Policy Institute.

Roselinde Supheert received her MPhil degree in linguistics from Cambridge University (1985) and obtained her PhD degree at Utrecht University (1995). Her research focuses on reception, intercultural communication. She teaches English language and literature, and intercultural communication, at Utrecht University. She has also worked as adviser to the English Department and to the Faculty of Humanities of Utrecht