Essential Skills: Customer Service Vocabulary Building Workbook (ePub)
(Sprache: Englisch)
This workbook is an important teaching tool for those learning English as a second language and anyone who wants to pursue a career in customer service.
By building your customer service vocabulary, youll be able to
develop the vocabulary and...
By building your customer service vocabulary, youll be able to
develop the vocabulary and...
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Produktinformationen zu „Essential Skills: Customer Service Vocabulary Building Workbook (ePub)“
This workbook is an important teaching tool for those learning English as a second language and anyone who wants to pursue a career in customer service.
By building your customer service vocabulary, youll be able to
develop the vocabulary and vocational skills you need to become successful;
improve your reading and oral communication skills;
enhance your thinking and problem solving skills;
boost your spelling and phonics skills.
The workbooks ninety-two exercises help you build work-specific skills and job related vocabulary. Master your understanding of almost three hundred words with easy-to-follow exercises such as reading comprehension, applying the meaning, filling in the blanks, and more.
Youll also find fun activities such as word searches, crosswords, and analogies. In addition to learning a robust customer service vocabulary, youll also apply synonyms and antonyms that will help you in a customer service environment.
Get your career on the fast track or, if you are a teacher, find an important resource so your students can learn the skills that matter most with Essential Skills: Customer Service Vocabulary Building Workbook.
By building your customer service vocabulary, youll be able to
develop the vocabulary and vocational skills you need to become successful;
improve your reading and oral communication skills;
enhance your thinking and problem solving skills;
boost your spelling and phonics skills.
The workbooks ninety-two exercises help you build work-specific skills and job related vocabulary. Master your understanding of almost three hundred words with easy-to-follow exercises such as reading comprehension, applying the meaning, filling in the blanks, and more.
Youll also find fun activities such as word searches, crosswords, and analogies. In addition to learning a robust customer service vocabulary, youll also apply synonyms and antonyms that will help you in a customer service environment.
Get your career on the fast track or, if you are a teacher, find an important resource so your students can learn the skills that matter most with Essential Skills: Customer Service Vocabulary Building Workbook.
Autoren-Porträt von Jennifer Wilkins
Jennifer Wilkins graduated from Wilfrid Laurier University with degrees in sociology and psychology; she is a registered rehabilitation professional. She owns and operates Pathways Educational Services, an adult learning center in Kitchener, Ontario. The center helps adults achieve academic and vocational success. She lives in Waterloo, Ontario.
Bibliographische Angaben
- Autor: Jennifer Wilkins
- 2011, 188 Seiten, Englisch
- Verlag: iUniverse
- ISBN-10: 1462038182
- ISBN-13: 9781462038183
- Erscheinungsdatum: 24.08.2011
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
eBook Informationen
- Dateiformat: ePub
- Größe: 2.87 MB
- Mit Kopierschutz
Sprache:
Englisch
Kopierschutz
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