Facilitation Skills (PDF)

This book provides a compact and well-founded set of facilitation skills for all who want to successfully lead meetings, workshops or project rounds. In this way, it is possible to guide the respective communication process to results in a focused, effective and efficient manner - whether online or face-to-face.

Stefan Gross shows how guiding questions, methodical impulses, differentiated perception, a clear attitude and specific formats of participation help to achieve sustainable and smart results in groups.

"This practical book provides a contemporary handout for the many challenges facing dynamic facilitation." Kai Beiderwellen, Mannheim University of Applied Sciences

"The book is an invitation to deepen and reflexively develop one's own role." Wolfgang Widulle, Socialnet.de

The author

Stefan Gross facilitates, guides and consults individuals, groups and organizations in decision-making, learning and innovation processes. He is also a visiting faculty at various universities in Germany, Switzerland and Nepal.

The translation was made with the help of artificial intelligence (using a machine translation by a service of DeepL.com). Since the subsequent review was carried out mainly with regard to content, the text of the book may differ stylistically from a conventional translation. Springer Nature continuously uses innovative technologies in the publication of books to support the work of the authors.