Flatlined (ePub)

Mark DeLuzio-known as a pioneer of Lean and the principal architect of the Danaher Business System (DBS)-serves as a trusted advisor to senior leaders in global organizations whose financial and operation metrics have flatlined. Leveraging his unmatched and inventive experience, Mark helps them think differently about how to optimize their approach system wide. For his winning record in transforming companies and facilitating non-zero-sum game deals, Mark also served on the board of Hillenbrand Inc. (NYSE: HI) for eleven years.

While many know Lean in theory, Mark has lived it inside and out in practice. After developing the first Lean Accounting process in the US for Danaher's Jake Brake Division-setting an industry standard many companies are still trying to replicate-Mark became the VP of Danaher Business Systems where he led its global deployment and enlightened Wall Street on its merits. Engaged in their first study mission to Japan to learn from Toyota and its suppliers, he's still mentored by the masters of the Toyota Production System today. Fundamental in Danaher's recognition as one of the leading implementers of Lean, Mark founded Lean Horizons Consulting in 2001 to helm a global team that serves clients on five continents in both specific and broad business applications of Lean. Their hallmark project with GE's Money Division-that generated $216 million in its first year by reducing retail credit card processing approvals to one day from 63-was profiled in the Harvard Business Review. In 2007, Mark's ÒExcellence in ManufacturingÓ contributions were recognized when he was inducted as a Life Member of the Shingo Prize Academy, the ÒHall of FameÓ for Lean Leaders.