Focused Operations Management (PDF)

Preface. Acknowledgements. About the Authors. Part I: The Dynamic Management Environment. Chapter 1. The Modern Business Environment. Chapter 2. Principles of Management in the Dynamic Environment. Chapter 3. The Pareto Rule, the Focusing Table and the Focusing Matrix. Part II: New Approaches in Management. Chapter 4. Managing the System by its Constraints. Chapter 5. Management by Constraints in a Bottleneck Environment. Chapter 6. Managing by Constraints when the Market is the Constraint. Chapter 7. Focused Current Reality Tree. Chapter 8. Resolving Managerial Conflicts. Chapter 9. The "Efficiencies Syndrome. Chapter 10. The "Evils" of Long Response Times. Chapter 11. Reducing Response Times. Chapter 12. The Complete Kit Concept. Chapter 13. Performance Measures and Managerial Control. Chapter 14. The Effects of Fluctuations, Variability and Uncertainty on the System. Chapter 15. The Evils of Traditional Cost Accounting. Chapter 16. Market, Costing, and Pricing Considerations in Decision Making Processes. Chapter 17. Quality Management and Process Control. Part III: Strategy and Value Creation. Chapter 18. Strategy, Positioning and Focusing.& Chapter 19. Value Creation. Part IV: Applying the Focused Management Approach. Chapter 20. Value.Focused Project Management. Chapter 21. Managing Research and Development. Chapter 22. The Focused Management Approach in Logistics. Part V: Perspective and Implementation. Chapter 23. Our Managerial Credo. References. Recommended Readings. Index.

BOAZ RONEN is a Professor of Technology Management and Value Creation at Tel Aviv University. He has consulted to numerous corporations, organizations, and government agencies worldwide. He has been a visiting professor at several high-profile business schools, including Columbia University, New York University, and SDA-Bocconi Graduate School of Business Administration in Italy. He is also the coauthor of Focused Operations Management for Health Services Organizations, from Jossey-Bass.

SHIMEON PASS is a noted expert on applying the philosophy and tools of the Focused Management methodology and the Theory of Constraints (TOC) in high-technology, industrial, service, retail, and nonprofit organizations. As an executive at IBM, he specialized in the implementation of advanced managerial methods to enterprise information systems. He specializes in applying Focused Management and TOC practices in the management of research and development organizations and project management. His papers on value creation and performance improvement have been published in leading practice and academic journals.

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