Have a Nice Conflict (ePub)

How to successfully navigate and prevent conflict

From the publishers of the popular Strength Deployment
Inventory, Have a Nice Conflict follows one man's fight to
rescue his sinking career. Sales manager John Doyle would consider
his career a success--he's his company's top revenue driver,
and his take-charge attitude gets the job done. However, when he is
passed over for promotion--again--after losing two direct
reports, who cite his abrasive style as their reason for leaving,
John is forced to reassess how he approaches his relationships.
With the help of Mac, an expert in the art of Relationship
Awareness Theory, John learns the three stages of conflict, and how
he reacts in each.

Once John recognizes his own values and trigger points, as well
those of other people, he becomes able to better navigate terse
situations, express his points in a way that resonates for other
people, and even avoid conflict altogether. Equipped with this new
understanding of how other people interpret and react to conflict,
John soon finds all the relationships in his life--both at
work and at home--improving.

* Reveals a practical understanding of how conflict really
works

* Shows how to recognize its initial stages of conflict, how to
navigate it better to diffuse a situation, and how to understand
the values of the other person to better frame your point for
them

* Provides guidance for moving beyond conflict to enhance
relationships

* Includes a five-step framework (anticipate, prevent, identify,
manage, and resolve) and tools for locating conflict triggers in
ourselves and others

Anyone can profit from the tools in this book to understand and
take control over conflict.