HCI Beyond the GUI (PDF)

Philip Kortum is currently a faculty member in the Department of Psychology at Rice University in Houston, Texas. Prior to joining Rice, he worked for almost a decade at SBC Laboratories (now AT&T Laboratories) doing human factors research and development in all areas of telecommunications. Dr. Kortum continues to do work in the research and development of user-centric systems in both the visual (web design, equipment design, image compression) and auditory domains (telephony operations and interactive voice response systems). He received his Ph.D. from the University of Texas at Austin.

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A good case can be made that the question for HCI is “What’s next? This book provides a doorway and a path to practitioners and researchers envisioning the next generation of interfaces. - Arnie Lund, User Experience Director | COE, Microsoft

Technology is rapidly evolving and convergence is upon us. Demands for new products and services will push the limits of stand-alone GUIs. Already, the global marketplace is filled with non-GUI applications. HCI Beyond the GUI is an excellent and timely resource that primes researchers and designers on interfaces to more than the common GUI. What makes this book so useful is that each interface is presented with the human factors research behind the interface, design guidelines, testing techniques and future trends. It is a must read for both experienced and new practitioners to prepare for the design challenges ahead. - Gavin Lew, Managing Director, User Centric, Inc.

The book is thorough and it is well organized. Thus while the person interested in an overview of the entire discipline could do no better than start here, the person interested in a particular class of interfaces will have no problem cherry-picking those chapters of interest. As with all good, elegant, creative, expository books, there’s a tendency to think “Why hasn’t this been written before? Randolph G. Bias, Associate Professor, School of Information, The University of Texas at Austin, author of Cost Justifying Usability