How Business Leaders Avoid Conflict (Collection) (PDF)
Why Great Leaders Don't Take Yes for an Answer, Second Edition offers a powerful framework every leader can use to promote honest, constructive dissent and skepticism; test their assumptions; more thoroughly consider "best alternatives"; make better...
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Why Great Leaders Don't Take Yes for an Answer, Second Edition offers a powerful framework every leader can use to promote honest, constructive dissent and skepticism; test their assumptions; more thoroughly consider "best alternatives"; make better choices, and align organizations to act on their decisions. In this new edition, Roberto presents new cases from Google, Ford, Intuit, and others, plus expands coverage to more deeply illuminate his decision-making approach. Offering both positive and negative examples, he presents a well rounded view of how to determine when "yes" means "yes," when it doesn't, and what to do when it doesn't. Roberto explains why "good process entails the astute management of the social, political, and emotional aspects of decision making" -- in other words, why effective leaders are well served by carefully "deciding how to decide."
Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen lays out the key skills and capabilities required to ensure that problems do not remain hidden in your organization. It explains how leaders can become effective problem finders, unearthing problems before they destroy an organization. The book explains how leaders can become an anthropologist, going out and observing how employees, customers, and suppliers actually behave. It then goes on to present how they can circumvent the gatekeepers, so they can go directly to the source to see and hear the raw data; hunt for patterns, including refining your individual and collective pattern recognition capability; "connect the dots" among issues that may initially seem unrelated, but in fact, have a great deal in common; give front-line employees training in a communication technique; encourage useful mistakes, including creating a "Red Pencil Award"; and watch the game film, where leaders reflect systematically on their own organization's conduct and performance, as well as on the behavior and performance of competitors.
Michael Roberto is the Trustee Professor of Management at Bryant University in Smithfield, Rhode Island. He has served on the faculty at Harvard Business School and as a visiting professor at NYU's Stern School of Business. Over the past decade, Professor Roberto has held a position on the faculty of the Nomura School of Advanced Management in Tokyo, where he teaches an executive program each summer.
Professor Roberto has created two best-selling audio and video lecture series for The Great Courses (The Art of Critical Decision Making, 2009, and Transformational Leadership, 2011). His articles have appeared in publications such as Harvard Business Review , MIT Sloan Management Review , and California Management Review.
Professor Roberto's research and teaching have earned several major awards. The Everest Leadership and Team Simulation earned an MITX Interactive Award for Best E-Learning Solution in 2011. Columbia's Final Mission, a multimedia case study about the 2003 space shuttle accident, garnered the software industry's prestigious Codie Award in 2006. On the teaching front, Professor Roberto is a seven-time winner of the Outstanding MBA Teaching Award at Bryant University. He has been awarded Harvard's Allyn Young Prize for Teaching in Economics on two occasions. Professor Roberto received an AB with honors from Harvard College, an MBA with High Distinction from Harvard Business School, and a doctorate from the Harvard Business School.
Professor Roberto lives in Massachusetts with his wife, Kristin, and his three children, Luke, Celia, and Grace.
- Autor: Michael A. Roberto
- 2013, 577 Seiten, Englisch
- Verlag: Pearson ITP
- ISBN-10: 0133741117
- ISBN-13: 9780133741117
- Erscheinungsdatum: 09.08.2013
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
- Dateiformat: PDF
- Größe: 2.05 MB
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