Implementing Virtual Reference Services (ePub)
A LITA Guide
(Sprache: Englisch)
Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years' experience as a reference librarian working through the development of virtual reference and the integration of new tools and...
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Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years' experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor...
Autoren-Porträt von Beth Thomsett-Scott
Beth C. Thomsett-Scott is currently the engineering librarian at the University of North Texas Libraries. In her previous role as reference unit manager, Thomsett-Scott assisted with establishing the libraries' Meebo service, as well as their chat and text messaging services. She has been with the UNT Libraries for ten years with previous positions held at the University of Guelph and University of Western Ontario Libraries. She holds a BS, MS, and MLIS from the Universities of Guelph, Manitoba, and Western Ontario respectively. Thomsett-Scott has served in various positions in professional associations including the American Library Association, Special Library Association, and the Texas Library Association. She has published in a variety of journals and presented conference sessions in the areas of website usability, mentoring and training reference staff and students, and technology. Her passions include virtual reference, website usability, user satisfaction studies, and technologies for reference, instruction, and liaison.
Bibliographische Angaben
- Autor: Beth Thomsett-Scott
- 2013, 168 Seiten, Englisch
- Herausgegeben: Beth Thomsett-Scott
- Verlag: American Library Association
- ISBN-10: 1555709516
- ISBN-13: 9781555709518
- Erscheinungsdatum: 07.02.2013
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- Dateiformat: ePub
- Größe: 7.56 MB
- Mit Kopierschutz
Sprache:
Englisch
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