Improving the Economy, Efficiency, and Effectiveness of Not-for-Profits (PDF)

MISSION ACCOMPLISHED

As not-for-profits must increasingly achieve greater results with
less resources, they are continually seeking ways to use such
scarce resources with more economy, with greater efficiency of
processes and people within their organizations, and with increased
effectiveness of results in order to further their missions.
Whether used alone or together with other tools such as
benchmarking, activity-based management, and flexible budgeting,
the operational review is the tool best used to perform an
evaluation of these crucial three e's-economy, efficiency, and
effectiveness. This book shows not-for-profit managers why
conducting an operational review can be beneficial, explains the
tools and personnel needed to conduct the review, and shows in
detail how to conduct a review of operations in each area. It
includes case study materials for a social service agency, a museum
operation, an arts organization, a community service agency, and a
college business office. Here is accessible, comprehensive coverage
of:

* How to approach an operational review, judge its results, and
make recommendations to management

* How to position your not-for-profit organization more effectively
in the competitive world of funding, personnel, resources, and
service results

* How to identify and implement best practices within funding and
operational constraints in all areas of the not-for-profit's
operations in an organized program of continuing improvements

. . . and much more, including extensive exhibits, forms, working
tools, checklists, and examples for conducting an operational
review throughout all functions of a not-for-profit organization.
Executive directors, outside auditors, CPAs, manage-ment
consultants, boards, fund-raising executives, and all others
involved in the not-for-profit's operations will learn to get the
most for their mission from this indispensable book.