ITIL Capability Handbook Suite: Operational Support and Analysis ITIL Intermediate Capability Handbook (PDF)
(Sprache: Englisch)
This quick-reference guide will help you as you study for the OSA module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other...
Leider schon ausverkauft
eBook
10.59 €
5 DeutschlandCard Punkte
sammeln
- Lastschrift, Kreditkarte, Paypal, Rechnung
- Kostenloser tolino webreader
Produktdetails
Produktinformationen zu „ITIL Capability Handbook Suite: Operational Support and Analysis ITIL Intermediate Capability Handbook (PDF)“
This quick-reference guide will help you as you study for the OSA module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available. Key features: Authored and quality assured by itSMF UK Endorsed by the APM Group Follows the ITIL Intermediate Capability Operational Support and Analysis Syllabus. Covers the following processes and functions and how they contribute to the Lifecycle: Event Management Incident Management Request Fulfilment Problem Management Access Management Service Desk Technical Management IT Operations Management Applications Management.
Autoren-Porträt von Itsmf Uk
ITSMF UK is the country's leading association for those involved in IT service management. Our members include over 700 organisations, ranging from large multinational suppliers to independent firms, employing between them more than 7,000 service management professionals. With a wide range of member groups, events, professional support services and activities, it's the premier forum for learning, networking, sharing expertise and keeping up-to-date with all things ITSM.
Bibliographische Angaben
- Autor: Itsmf Uk
- 2013, Englisch
- ISBN-10: 0113314310
- ISBN-13: 9780113314317
- Erscheinungsdatum: 04.11.2013
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
eBook Informationen
- Dateiformat: PDF
- Größe: 4.90 MB
- Mit Kopierschutz
Sprache:
Englisch
Kopierschutz
Dieses eBook können Sie uneingeschränkt auf allen Geräten der tolino Familie lesen. Zum Lesen auf sonstigen eReadern und am PC benötigen Sie eine Adobe ID.
Kommentar zu "ITIL Capability Handbook Suite: Operational Support and Analysis ITIL Intermediate Capability Handbook"
0 Gebrauchte Artikel zu „ITIL Capability Handbook Suite: Operational Support and Analysis ITIL Intermediate Capability Handbook“
| Zustand | Preis | Porto | Zahlung | Verkäufer | Rating |
|---|
Schreiben Sie einen Kommentar zu "ITIL Capability Handbook Suite: Operational Support and Analysis ITIL Intermediate Capability Handbook".
Kommentar verfassen