Supporting and Supervising Mid-Level Professionals (PDF)

Student service professionals promoted to a supervisory role facethe challenges of supervising career professionals, office staff,graduate students, or undergraduates. Stress and anxiety naturallyaccompany the demands of such a job, particularly in the academicworld, an environment that can require sensitivity to multiculturalissues, supervision by virtual means, and navigation of anoccasionally difficult, opaque hierarchy.

The authors of this sourcebook blend research, personal essays,case studies, and their personal experiences to illuminate theneeds and challenges of midlevel supervisors.

Topics include:
* Dynamics of supervision
* Reflections on building capacity as a supervisor
* Developing a philosophy of self-authorship
* Managing conflict from the middle
* Supervising graduate assistants
* Effective strategies for virtual supervision
* Supervising across cultures
* Case studies in middle management supervision

This is the 136th volume of the Jossey-Bass quarterly reportseries New Directions for Student Services. An indispensableresource for vice presidents of student affairs, deans of students,student counselors, and other student services professionals, NewDirections for Student Services offers guidelines and programs foraiding students in their total development: emotional, social,physical, and intellectual.