Keyboard Warriors (ePub)
(Sprache: Englisch)
Everyone's a critic nowadays! This book is the one that helps you understand why!
With over 90% of consumers claiming to use online reviews to make a purchasing decision, the world of online reviews has become a behemoth that looms over many businesses....
With over 90% of consumers claiming to use online reviews to make a purchasing decision, the world of online reviews has become a behemoth that looms over many businesses....
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Produktdetails
Produktinformationen zu „Keyboard Warriors (ePub)“
Everyone's a critic nowadays! This book is the one that helps you understand why!
With over 90% of consumers claiming to use online reviews to make a purchasing decision, the world of online reviews has become a behemoth that looms over many businesses. In the Hospitality sector, in particular, reviews can be extremely damaging so responding to them appropriately can determine the success of your business.
This book journeys with you through the thinking behind writing, reading and responding to, reviews, equipping businesses with the tools they need to manage their online presence and handle the emotions, drama and people that go along with the reviews that get written. It’s a book that would not be too far from a crime plot with psychological insights, twists of behaviour, blackmail threats, and even lemons!
With over 90% of consumers claiming to use online reviews to make a purchasing decision, the world of online reviews has become a behemoth that looms over many businesses. In the Hospitality sector, in particular, reviews can be extremely damaging so responding to them appropriately can determine the success of your business.
This book journeys with you through the thinking behind writing, reading and responding to, reviews, equipping businesses with the tools they need to manage their online presence and handle the emotions, drama and people that go along with the reviews that get written. It’s a book that would not be too far from a crime plot with psychological insights, twists of behaviour, blackmail threats, and even lemons!
Bibliographische Angaben
- Autor: Matt Shiells-Jones
- 2018, Englisch
- Verlag: Lulu.com
- ISBN-10: 0244735883
- ISBN-13: 9780244735883
- Erscheinungsdatum: 21.11.2018
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
eBook Informationen
- Dateiformat: ePub
- Größe: 0.38 MB
- Mit Kopierschutz
Sprache:
Englisch
Kopierschutz
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