Leadership Skills (ePub)

This book contains self-appraisals for the reader to measure their strengths and weaknesses in twenty five different leadership skills. There are self-appraisals covering the following leadership skills: Communication, Counselling, Customer Service, Decision Making, Delegation, Disciplinary Skills, Emotional Intelligence, Giving Instructions, Integrity, Interviewing Skills, Leadership Skills, Listening Skills, Managing Email, Conducting Meetings, Negotiation Skills, Conducting Performance Appraisals, Praise and Recognition, Quality Checks, Questioning Techniques, Self Control, Self Image, Targets and Goals, Team Building, Telephone Skills, Time Management.

With more than 1,040 individual appraisal items this is a comprehensive guide on Leadership Skills. The reader is encouraged to use the appraisals to identify their Leadership Skills strengths and weaknesses, rather than as a total score. Once you have identified your Leadership Skills strengths and weaknesses, you can develop action plans to improve the weaker aspects of your Leadership Skills.

The self-appraisals can also be used to determine the Leadership Skills strengths and weaknesses of other managers, supervisors, colleagues or members of your team. However, they should not be used to replace the normal performance appraisal system in your organisation.

Having completed a specific Leadership Skills appraisal the reader can then use the hundreds of practical and easy to follow tips to improve their skills, by developing performance improvement plans.

These self-appraisals and improvement tips have been developed after many years experience as leader in business across a wide range of industries.