Making Sure With Feedback (PDF)

The lack of feedback shows up in the workplace as errors, botched plans, political in-fighting, lost productivity, lost profits, and, ultimately, lost jobs. This ambiguity is the foundation of errors, misunderstandings, and strained relationships. However, through the simple use of feedback skills, these vague statements can be transformed into specific, effective communications, saving many dollars, time, and headaches in the end. Studies show that a lack of clear communication is a major factor in nearly every organizational problem. Yet, using feedback and clarification can take the ambiguity out of promises, agreements, schedules, policies, and procedures. After all, effective two-way communication requires it. Think You Know How to Give Feedback? This eReport May Surprise You! Throughout my career as a businessperson, former university professor, researcher, and business author, I have always been interested in what makes some people effective at interpersonal communication, and what makes others fail at it completely. I've learned through practice and by studying some renowned communicators that feedback comes in a number of forms. In this eReport, The Art of Communicating at Work: Making Sure with Feedback, I've cut out the fluff and condensed my giving and getting feedback knowledge into this eReport's seven bottom-line pages. You'll learn the difference between verbal, nonverbal, fact, and feeling feedback. Each serves a specific purpose in the communication process, and when you know how to distinguish between the different forms, utilizing them will be a breeze. The Benefits of The Art of Communicating at Work: Making Sure with Feedback eReport: 1. You'll be able to use verbal feedback to determine how to structure a presentation that will be meaningful and effective for other people. 2. You'll improve the accuracy and clarity of a message during any conversation. 3. You can learn how to use feedback to give positive and negative strokes to others. 4. You'll learn how to use your body, eyes, face, posture, and senses to communicate a variety of positive or negative attitudes, feelings, and opinions. 5. You'll learn how to use fact feedback to keep your messages clear and make sure you're receiving the intended message from others. 6. You'll learn the underlying causes and motivations behind everybody's message and facts. 7. Take advantage of being able to understand the feelings, emotions, and attitudes that underlie all the messages that are sent your way. 8. Learn how to ask the right questions for effective feedback.9. And much more.This easy-to-read, practical eReport will have you on your way to clearer communication in no time. After you utilize these methods on the job, your coworkers will soon be turning to you for advice!