Managing Aggression (PDF)
How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook:
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How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook:
- empowers individuals by providing a range of useful useful skills that can help in managing aggression
- enables staff placed in difficult or dangerous situations by their employers to address the issue effectively
- clarifies the responsibilities of the manager in ensuring staff are safeguarded
- builds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace.
Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.
- Autor: Ray Braithwaite
- 2002, 208 Seiten, Englisch
- Verlag: Taylor & Francis
- ISBN-10: 1134543808
- ISBN-13: 9781134543809
- Erscheinungsdatum: 01.06.2002
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
- Dateiformat: PDF
- Größe: 3.05 MB
- Mit Kopierschutz
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