Managing Conflict with Direct Reports (PDF)

This series of guidebooks draws on the practical knowledge that theCenter for Creative Leadership (CCL) has generated, sinceits inception in 1970, through its research and educationalactivity conducted in partnership with hundreds of thousands ofmanagers and executives. Much of this knowledge is shared-in a waythat is distinct from the typical university department,professional association, or consultancy. CCL is not simply acollection of individual experts, although the individualcredentials of its staff are impressive; rather it is a community,with its members holding certain principles in common and workingtogether to understand and generate practical responses to today'sleadership and organizational challenges.The purpose of the series is to provide managers with specificadvice on how to complete a developmental task or solve aleadership challenge. In doing that, the series carries out CCL'smission to advance the understanding, practice, and development ofleadership for the benefit of society worldwide.Barbara Popejoy is a trainer for several of CCL'sleadership development courses, including Foundations ofLeadership, Leadership Development Program (LDP), and The Women'sLeadership Program. She has more than twenty years of experience inpsychotherapy, training, and executive coaching, and was a foundingmember of the Institute for Career Advancement Needs. Barbara holdsan M.A. in social work from the University of Nebraska.Brenda J. McManigle is responsible for the quality anddelivery of the Foundations of Leadership program at CCL's SanDiego campus. Before joining CCL she served as an educationdirector for a managed care company and was manager of the trainingdepartment of a Fortune 50 aerospace firm. She holds a Ph.D. fromthe University of Southern California in instructional technologyand psychology.

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