Mission-Based Marketing (PDF)

Acknowledgments. About the Author. 1 Introduction. Overview. A Competitive And Always Online World. The Benefits Of Reading This Book. Preview Of The Book. Recap. 2 Marketing: A Key to Better Mission. Overview. The Characteristics Of A Mission-Based, Market-Driven Organization. Meeting Customer Wants. Treating Everyone Like A Customer. What About Your Competition? A Team Effort. Recap. Discussion Questions for Chapter 2. 3 Being Mission-Based and Market-Driven. Overview. Which Is Right, The Markets Or The Mission? Moving With The Markets, Maintaining Your Mission. The Never-Ending Marketing Cycle. The Results Of Becoming Market-Driven. Motivating Board And Staff. Holding On To Your Core Values. Recap. Discussion Questions for Chapter 3. 4 Being Flexible and Innovating with the Market. Overview. The Need For Flexibility. Retaining The Capacity For Flexibility. Being A Change Leader. The Pace Of Change In A Competitive Environment. Recap. Discussion Questions for Chapter 4. 5 The Marketing Cycle for a nonprofit. Overview. The Marketing Cycle That Works. The Marketing Disability Of Most Nonprofits. The Marketing Cycle And Your Competitors. Recap. Discussion Questions for Chapter 5. 6 Who Are Your Markets? Overview. Market Identification And Quantification. Market Segmenting. Focusing On Target Markets. Treating All Your Markets Like Customers. Recap. Discussion Questions for Chapter 6. 7 Who Are Your Competitors? Overview. Identifying Your Competition. Studying The Competition. Focusing On Your Core Competencies. Recap. Discussion Questions for Chapter 7. 8 Asking Your Markets What They Want. Overview. Surveys. Focus Groups. Informal Asking. Asking (And Listening) Online. Active Asking. Asking Mistakes. After Asking. Recap. Discussion Questions for Chapter 8. 9 Better Marketing Materials. Overview. The Problems With Most Nonprofits' Marketing Materials. Solving Customers' Problems. Things To Include In Your Marketing Materials. Things To Avoid In Your Marketing

PETER C. BRINCKERHOFF is an internationally renowned trainer, author, and consultant to nonprofit organizations. He brings years of experience in the field to his work, as he is a former board member of local, state, and national not-for-profits, and has worked on the staff and as executive director of two regional not-for-profits. Since foundinghis consulting firm, Corporate Alternatives, in 1982, Mr. Brinckerhoff has helped thousands of organizations become more mission-capable. He is the author of eight books on nonprofit management, including three that have won the Terry McAdam Book Award for Best Nonprofit Book of the Year. Mr. Brinckerhoff's titles include the workbook associated with this book, Mission-Based Marketing Workbook, Second Edition, as well as Mission-Based Management, Third Edition; Mission-Based Management Workbook, Second Edition; Social Entrepreneurship; and Faith-Based Management, all published by Wiley.

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