Operational Review Workbook (PDF)

Practical, proven tools for conducting successful operational
reviews

An operational review evaluates management's conformity with plans
and resource allocations, organizational structure, operating
procedures, processes, and controls. In today's volatile
marketplace, organizations must do everything possible to ensure
their operations are running most economically and effectively to
maximize desired results. In such a competitive environment,
operational reviews have become increasingly important. The
Operational Review Workbook not only gives readers a better
understanding of the concepts behind operational reviews but also
enables them to conduct reviews with more confidence and
authority.

A companion to Rob Reider's Operational Review: Maximum Results at
Efficient Costs, Third Edition, the Workbook explains the benefits
of a review and offers step-by-step guidance through its various
stages. In addition to the author's incisive analysis, this
practical guide:

* Includes case studies, checklists, forms, and exercises

* Reinforces the fundamental principles necessary to perform an
operational review

* Presents in a step-by-step manner how an operational review
should be performed

* Shows how to judge a review's results and make recommendations to
management

* Demonstrates how to use tools and techniques such as financial
statement analysis, verification of data accuracy, determination of
compliance with laws and regulations, development and understanding
of ratio change and trend analysis, use of systems and layout
flowcharts, effective interviewing techniques, and preparation and
use of survey forms, questionnaires, and checklists

* Integrates operational review concepts with other analytical
processes such as benchmarking strategies and activity-based
costing principles

The Operational Review Workbook delivers all the tools needed to
successfully conduct an operational review of the organization,
department, or activity. CEOs, operations management and staff,
internal and external consultants and auditors, CFOs and
controllers, and other organizational stakeholders will find
Reider's incomparable guide an invaluable addition to their
professional libraries.