Organisational Change and Change Management (PDF)

Seminar paper from the year 2011 in the subject Business economics - Business Management, Corporate Governance, grade: 2,0, University of Applied Sciences Riedlingen, language: English, abstract: Today the environment of organisations like companies, corporations under public law or any other society or association is in motion. The environmental factors are changing and afford more and more attention. Greatest booster of this process is known as "globalisation". Globalisation has become the keyword in describing the challenges a company has to take nowadays. In detail this means, that the world market is sticking together. Everything is connected a little bit more every day. There are no separated markets that are split off of being involved in a worldwide competition anymore. So any enterprises, even small business, have competitors all around the world and need to focus on that. This is the development about the competition on one hand. On the other hand there are also different situations than before concerning customers, shareholders, stakeholders, employees, public and ecology. Every group has different interests and issues. Customers are getting more individual and they have higher expectations about product quality and variety while companies are trying to standardize and slim down their production. Investors are watching financial operating numbers. Their primary concerns are hard facts like liquidity, profitability or productivity. The factors public and ecology often cohere and affect organisations when ecological concerns take a back seat to industrial ones, for example. Employees first of all want to get an attractive salary. But they also need personal development inside of the organisation. The human needs are one of the main factors of success. If job satisfaction and motivation can be generated the company can benefit from full potential of leaders, workers and employees. To face this change process and successful combine all these factors an organisation also has to change. This organisational change has to take place on all levels of an organisation from top-management to leaders, to employees and even the physical structure. Driving change within an organisation is a difficult task because people and also their attitudes have to be moved and changed, too. In this context this work wants to show what organisational change means in detail and how it can be realised using scientific perceptions about organisations, leadership and human resources.