Outsourcing and Management (PDF)

THOMAS TUNSTALL PhD is the director of the Center for Community and Business Research in the Institute for Economic Development at the University of Texas at San Antonio, USA. Dr. Tunstall has spent a significant portion of his career on workforce and economic development assignments overseas in locations such as Azerbaijan, Afghanistan, Kenya and Zambia. Closer to home, he has worked with small-to-medium sized businesses across a wide variety of industry lines in the US, as well as with Fortune 1000 organizations in the telecommunications, hospitality/tourism, and information technology sectors. His background includes work in economic research, statistical analysis, forecasting, strategy development and operational implementation. He holds a PhD in Economics and Public Policy, and an MBA from the University of Texas at Dallas, as well as a BBA from the University of Texas at Austin.

'One of the most extensive reviews of organizational management and the outsourcing movement. Regardless of what side of outsourcing your company resides, this book will help you better understand and prepare for the continued trends in outsourcing and market pricing.' - John Holloran, President, Axis Leadership Group, LLC

'Tunstall has gone back to first principles to explore the current state of management thought by using a rich academic and historical context that is at the same time remarkably accessible. Tunstall puts to work his experience in both the public and private sectors to tell a story that needs to be heard. Outsourcing and Management will be the handbook for intelligent organizational managers in the new economy of the 21st century.' - Professor Euel Elliott, Ph.D., Associate Dean of Academic Programs, University of Texas at Dallas. Co-editor of Chaos Theory in the Social Sciences and Nonlinear Dynamics, Complexity and Public Policy

'Tunstall elucidates key organizational dynamics in today's challenge for corporate survival, if not prosperity, in global markets that are morphing enterprises from product-driven to service-driven organizations. - William B. Bierce, Outsourcing Attorney, Bierce & Kenerson, New York NY

'This is really two books in one it provides a solid foundation for understanding how and why the digital economy will mandate outsourcing techniques as a platform around which new management structure will evolve and it does a superb job of detailing the foibles of traditional management styles that come under attack as a result. For the intelligent managerseeking to understand why current management structures do not seem to be working this is a must-read! - Richard Eastman, CEO of The Eastman Group, Irvine CA

'Tunstall has written a well-reasoned book that draws on his real-world consulting skills as well as his complete command of the perspectives of well-known authorities on management practices.