Performance Management (PDF)

Foreword xiii Introduction xv The Authors xxi 1 An Expanded View of Performance Management 1 Herman Aguinis 2 Aligning Performance Management with Organizational Strategy, Values, and Goals 45 William A. Schiemann 3 Practical Applications of Goal-Setting Theory to Performance Management 89 Peter A. Heslin, Jay B. Carson, and Don VandeWalle 4 Coaching and Performance Management: How Can Organizations Get the Greatest Value? 115 David B. Peterson 5 The Role of On-the-Job and Informal Development in Performance Management 157 Paul Squires 6 Managing Team Performance in Complex Settings: Research-Based Best Practices 197 Eduardo Salas, Sallie J. Weaver, Michael A. Rosen, and Kimberly A. Smith-Jentsch 7 CEO Performance Management 233 Edward M. Mone 8 Performance Management in Multi-National Companies 271 David V. Day and Gary J. Greguras 9 Managing Contextual Performance 297 Richard R. Reilly and Zvi H. Aronson 10 Using Performance Management As a Learning Tool 329 Valerie I. Sessa, Christopher Pingor, and Jennifer Bragger 11 Diagnosing, Understanding, and Dealing with Counterproductive Work Behavior 359 Leanne Atwater and Teri Elkins 12 Forced Rankings: Pros, Cons, and Practices 411 Peter G. Dominick 13 Technology and Performance Management: What Role Does Technology Play in Performance Management? 445 Autumn D. Krauss and Lori Anderson Snyder 14 Authentic Performance: The Valuation of Behavior as a Negotiated Business Outcome 491 Thomas Diamante 15 Assessing Performance Management Programs and Policies 527 Stanley B. Silverman and Wendy M. Muller 16 Performance Management of the Future 555 Nancy T. Tippins and Susan H. Coverdale 17 Best Practices in Performance Management 585 James W. Smither and Manuel London Name Index 627 Subject Index 645 The Editors 667

The Editors
James W. Smither, Ph.D., is a consultant and scholar, withyears of corporate HR experience. He is a professor in theManagement Department at LaSalle University. A prolific writer, heis also the editor of the popular Performance Appraisal:State-of-the-Art in Practice (from Jossey-Bass).

Manuel London, Ph.D., is associate dean and director ofthe Center for Human Resource Management at the College of Businessat the State University of New York at Stony Brook. He also has 12years of corporate HR experience. He is the co-author with MarilynLondon of First Time Leaders of Small Groups: How to CreateHigh-Performing Committees, Task Forces, Clubs, and Boards fromJossey-Bass.

The Society for Industrial and Organizational Psychology(SIOP) is a 3,000-member Division within APA. The ProfessionalPractice Series provides practitioners and students with guidance,insights, and advice on how to apply the concepts, findings,methods, and tools from I/O psychology to solve human-relatedorganizational problems.

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