Personalising Library Services in Higher Education (ePub)
The Boutique Approach
(Sprache: Englisch)
As students' financial commitment increases, so they demand better library services. When budget cuts and centralisation are seen as the answer to financial restraints, the provision of a personalised library service may seem extravagant, but inventive,...
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As students' financial commitment increases, so they demand better library services. When budget cuts and centralisation are seen as the answer to financial restraints, the provision of a personalised library service may seem extravagant, but inventive, customer-facing staff can successfully achieve an enhanced service without increasing costs. This book uses international case studies and practical advice to show the advantages of the personalised - or boutique - library service.
Autoren-Porträt von Elizabeth Tilley
Andy Priestner is Information and Library Services Manager at the Judge Business School, University of Cambridge, UK. He was Chair of the UK's Business Librarians Association 2006-2010 and regularly blogs about business librarianship and the profession in general as 'libreaction'. Elizabeth Tilley is the Faculty of English Librarian at the University of Cambridge, UK. She has been active in professional library organizations at both national and international levels, most recently for CILIP's CDG Eastern Region group. She is a Fellow of the Higher Education Academy.
Bibliographische Angaben
- Autor: Elizabeth Tilley
- 2016, 248 Seiten, Englisch
- Herausgegeben: Andy Priestner
- Verlag: Taylor & Francis
- ISBN-10: 1317081846
- ISBN-13: 9781317081845
- Erscheinungsdatum: 06.05.2016
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
eBook Informationen
- Dateiformat: ePub
- Größe: 1.26 MB
- Mit Kopierschutz
- Vorlesefunktion
Sprache:
Englisch
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