Quality Services in Academic Libraries (ePub)
(Sprache: Englisch)
There is great consistency throughout these articles, research projects, management schemes, and standards, in and out of librarianship. Does the repetition suggest that the lessons have not yet been learned? Rather, it may be that there is no new silver...
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There is great consistency throughout these articles, research projects, management schemes, and standards, in and out of librarianship. Does the repetition suggest that the lessons have not yet been learned? Rather, it may be that there is no new silver bullet or shortcut for academic libraries. Experience reveals that one may have the formal process without getting good results and vice versa; the determining factor is whether the library staff, managers, and stakeholders define certain fundamental assumptions about the nature of the enterprise. All the above have in common the following underlying components:
The careful definition of goals or of some kind of criteria against which success can be assessed
A focus on meeting the needs of the users, as defined by the library and the institution
Leadership: a commitment from the top, conscious efforts at ensuring communication, the provision of training and resources for the process of evaluation, the active support of a process to promote shared values
The involvement of all levels of staff in goal setting, evaluation, and the improvement of processes and services
Integrating a process of evaluation that is continuous and adaptive, whether that process is based on the framework of TQM, strategic planning, or another model
The careful definition of goals or of some kind of criteria against which success can be assessed
A focus on meeting the needs of the users, as defined by the library and the institution
Leadership: a commitment from the top, conscious efforts at ensuring communication, the provision of training and resources for the process of evaluation, the active support of a process to promote shared values
The involvement of all levels of staff in goal setting, evaluation, and the improvement of processes and services
Integrating a process of evaluation that is continuous and adaptive, whether that process is based on the framework of TQM, strategic planning, or another model
Autoren-Porträt von Felicia Etim
Right from the creation of the first man, God in His infinite knowledge and wisdom bestowed in him the ability to explore as one of the great commissions. He also in 2 Corinthians 1:12 “gave to some riches, wealth and honour, such that none of the kings have had . . . before them, neither shall there be any.” So it was when a girl-child named Felicia was born. This girl-child was later to become a professor of library and information management, the first woman to attain such a height in Akwa Ibom State.Felicia Edu-Uwem Etim, a professor of library and information management, is the current university librarian, University of Uyo, Nigeria. In 2005, she became the first female from Akwa Ibom State to become a professor of library and information science. Professor Felicia was born in Ibong Ikot Akan in Ikot Ekpene, Akwa Ibom State, to Engr. and Mrs. Sunday Thomas Umoh on March 17, 1960. She obtained her bachelor’s degree in biochemistry in 1983, master’s degree in library science (MLS) in 1986, and a PhD in information science in 1993, all from the University of Ibadan, Nigeria. She was the immediate past chairman of the Akwa Ibom State Library Board (2003–2007) and was the chairman, Akwa Ibom State Library Association from 2003 to 2010. She is the president and founder, Association of Educationists and Information Managers (ASSEIMA) from 1997 to date. Professor Felicia Etim is editor-in-chief of two professional journals, author of four books, and has published sixty articles in national and international journals. Her areas of interest are information user studies, information literacy, and information technologies.
She has practiced librarianship for thirty years and has been involved in the education and training of librarians for the same period of her professional experience. Professor Felicia Etim is certified by the Librarians’ Registration Council (LRCN) and is a fellow of the Nigerian Library Association (FNLA). She is also affiliated to the American
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Library Association (ALA) and the Chartered Institute of Library and Information Professionals (CILIP) United Kingdom. She is the principal consultant to Akwa Ibom State E-Library project. She was the chief adviser to a one-time wife of governor of Akwa Ibom State, on the Family Support Programme (1995–1998) and is now the chief adviser to the governor of Akwa Ibom State on Library Development and Services. She is a member of the International Federation of Library Associations and Institutes (IFLA). She is also a member of the National Association of Library and Information Science Educators (NALISE).
Right from the creation of the first man, God in His infinite knowledge and wisdom bestowed in him the ability to explore as one of the great commissions. He also in 2 Corinthians 1:12 “gave to some riches, wealth and honour, such that none of the kings have had . . . before them, neither shall there be any.” So it was when a girl-child named Felicia was born. This girl-child was later to become a professor of library and information management, the first woman to attain such a height in Akwa Ibom State.
Felicia Edu-Uwem Etim, a professor of library and information management, is the current university librarian, University of Uyo, Nigeria. In 2005, she became the first female from Akwa Ibom State to become a professor of library and information science. Professor Felicia was born in Ibong Ikot Akan in Ikot Ekpene, Akwa Ibom State, to Engr. and Mrs. Sunday Thomas Umoh on March 17, 1960. She obtained her bachelor’s degree in biochemistry in 1983, master’s degree in library science (MLS) in 1986, and a PhD in information science in 1993, all from the University of Ibadan, Nigeria. She was the immediate past chairman of the Akwa Ibom State Library Board (2003–2007) and was the chairman, Akwa Ibom State Library Association from 2003 to 2010. She is the president and founder, Association of Educationists and Information Managers (ASSEIMA) from 1997 to date. Professor Felicia Etim is editor-in-chief of two professional journals, author of four books, and has published sixty articles in national and international journals. Her areas of interest are information user studies, information literacy, and information technologies.
She has practiced librarianship for thirty years and has been involved in the education and training of librarians for the same period of her professional experience. Professor Felicia Etim is certified by the Librarians’ Registration Council (LRCN) and is a fellow of the Nigerian Library Association (FNLA). She is also affiliated to the American Library Association (ALA) and the Chartered Institute of Library and Information Professionals (CILIP) United Kingdom. She is the principal consultant to Akwa Ibom State E-Library project. She was the chief adviser to a one-time wife of governor of Akwa Ibom State, on the Family Support Programme (1995–1998) and is now the chief adviser to the governor of Akwa Ibom State on Library Development and Services. She is a member of the International Federation of Library Associations and Institutes (IFLA). She is also a member of the National Association of Library and Information Science Educators (NALISE).
Right from the creation of the first man, God in His infinite knowledge and wisdom bestowed in him the ability to explore as one of the great commissions. He also in 2 Corinthians 1:12 “gave to some riches, wealth and honour, such that none of the kings have had . . . before them, neither shall there be any.” So it was when a girl-child named Felicia was born. This girl-child was later to become a professor of library and information management, the first woman to attain such a height in Akwa Ibom State.
Felicia Edu-Uwem Etim, a professor of library and information management, is the current university librarian, University of Uyo, Nigeria. In 2005, she became the first female from Akwa Ibom State to become a professor of library and information science. Professor Felicia was born in Ibong Ikot Akan in Ikot Ekpene, Akwa Ibom State, to Engr. and Mrs. Sunday Thomas Umoh on March 17, 1960. She obtained her bachelor’s degree in biochemistry in 1983, master’s degree in library science (MLS) in 1986, and a PhD in information science in 1993, all from the University of Ibadan, Nigeria. She was the immediate past chairman of the Akwa Ibom State Library Board (2003–2007) and was the chairman, Akwa Ibom State Library Association from 2003 to 2010. She is the president and founder, Association of Educationists and Information Managers (ASSEIMA) from 1997 to date. Professor Felicia Etim is editor-in-chief of two professional journals, author of four books, and has published sixty articles in national and international journals. Her areas of interest are information user studies, information literacy, and information technologies.
She has practiced librarianship for thirty years and has been involved in the education and training of librarians for the same period of her professional experience. Professor Felicia Etim is certified by the Librarians’ Registration Council (LRCN) and is a fellow of the Nigerian Library Association (FNLA). She is also affiliated to the American Library Association (ALA) and the Chartered Institute of Library and Information Professionals (CILIP) United Kingdom. She is the principal consultant to Akwa Ibom State E-Library project. She was the chief adviser to a one-time wife of governor of Akwa Ibom State, on the Family Support Programme (1995–1998) and is now the chief adviser to the governor of Akwa Ibom State on Library Development and Services. She is a member of the International Federation of Library Associations and Institutes (IFLA). She is also a member of the National Association of Library and Information Science Educators (NALISE).
Right from the creation of the first man, God in His infinite knowledge and wisdom bestowed in him the ability to explore as one of the great commissions. He also in 2 Corinthians 1:12 “gave to some riches, wealth and honour, such that none of the kings have had . . . before them, neither shall there be any.” So it was when a girl-child named Felicia was born. This girl-child was later to become a professor of library and information management, the first woman to attain such a height in Akwa Ibom State.
Felicia Edu-Uwem Etim, a professor of library and information management, is the current university librarian, University of Uyo, Nigeria. In 2005, she became the first female from Akwa Ibom State to become a professor of library and information science. Professor Felicia was born in Ibong Ikot Akan in Ikot Ekpene, Akwa Ibom State, to Engr. and Mrs. Sunday Thomas Umoh on March 17, 1960. She obtained her bachelor’s degree in biochemistry in 1983, master’s degree in library science (MLS) in 1986, and a PhD in information science in 1993, all from the University of Ibadan, Nigeria. She was the immediate past chairman of the Akwa Ibom State Library Board (2003–2007) and was the chairman, Akwa Ibom State Library Association from 2003 to 2010. She is the president and founder, Association of Educationists and Information Managers (ASSEIMA) from 1997 to date. Professor Felicia Etim is editor-in-chief of two professional journals, author of four books, and has published sixty articles in national and international journals. Her areas of interest are information user studies, information literacy, and information technologies.
She has practiced librarianship for thirty years and has been involved in the education and training of librarians for the same period of her professional experience. Professor Felicia Etim is certified by the Librarians’ Registration Council (LRCN) and is a fellow of the Nigerian Library Association (FNLA). She is also affiliated to the American Library Association (ALA) and the Chartered Institute of Library and Information Professionals (CILIP) United Kingdom. She is the principal consultant to Akwa Ibom State E-Library project. She was the chief adviser to a one-time wife of governor of Akwa Ibom State, on the Family Support Programme (1995–1998) and is now the chief adviser to the governor of Akwa Ibom State on Library Development and Services. She is a member of the International Federation of Library Associations and Institutes (IFLA). She is also a member of the National Association of Library and Information Science Educators (NALISE).
Right from the creation of the first man, God in His infinite knowledge and wisdom bestowed in him the ability to explore as one of the great commissions. He also in 2 Corinthians 1:12 “gave to some riches, wealth and honour, such that none of the kings have had . . . before them, neither shall there be any.” So it was when a girl-child named Felicia was born. This girl-child was later to become a professor of library and information management, the first woman to attain such a height in Akwa Ibom State.
Felicia Edu-Uwem Etim, a professor of library and information management, is the current university librarian, University of Uyo, Nigeria. In 2005, she became the first female from Akwa Ibom State to become a professor of library and information science. Professor Felicia was born in Ibong Ikot Akan in Ikot Ekpene, Akwa Ibom State, to Engr. and Mrs. Sunday Thomas Umoh on March 17, 1960. She obtained her bachelor’s degree in biochemistry in 1983, master’s degree in library science (MLS) in 1986, and a PhD in information science in 1993, all from the University of Ibadan, Nigeria. She was the immediate past chairman of the Akwa Ibom State Library Board (2003–2007) and was the chairman, Akwa Ibom State Library Association from 2003 to 2010. She is the president and founder, Association of Educationists and Information Managers (ASSEIMA) from 1997 to date. Professor Felicia Etim is editor-in-chief of two professional journals, author of four books, and has published sixty articles in national and international journals. Her areas of interest are information user studies, information literacy, and information technologies.
She has practiced librarianship for thirty years and has been involved in the education and training of librarians for the same period of her professional experience. Professor Felicia Etim is certified by the Librarians’ Registration Council (LRCN) and is a fellow of the Nigerian Library Association (FNLA). She is also affiliated to the American Library Association (ALA) and the Chartered Institute of Library and Information Professionals (CILIP) United Kingdom. She is the principal consultant to Akwa Ibom State E-Library project. She was the chief adviser to a one-time wife of governor of Akwa Ibom State, on the Family Support Programme (1995–1998) and is now the chief adviser to the governor of Akwa Ibom State on Library Development and Services. She is a member of the International Federation of Library Associations and Institutes (IFLA). She is also a member of the National Association of Library and Information Science Educators (NALISE).
Right from the creation of the first man, God in His infinite knowledge and wisdom bestowed in him the ability to explore as one of the great commissions. He also in 2 Corinthians 1:12 “gave to some riches, wealth and honour, such that none of the kings have had . . . before them, neither shall there be any.” So it was when a girl-child named Felicia was born. This girl-child was later to become a professor of library and information management, the first woman to attain such a height in Akwa Ibom State.
Felicia Edu-Uwem Etim, a professor of library and information management, is the current university librarian, University of Uyo, Nigeria. In 2005, she became the first female from Akwa Ibom State to become a professor of library and information science. Professor Felicia was born in Ibong Ikot Akan in Ikot Ekpene, Akwa Ibom State, to Engr. and Mrs. Sunday Thomas Umoh on March 17, 1960. She obtained her bachelor’s degree in biochemistry in 1983, master’s degree in library science (MLS) in 1986, and a PhD in information science in 1993, all from the University of Ibadan, Nigeria. She was the immediate past chairman of the Akwa Ibom State Library Board (2003–2007) and was the chairman, Akwa Ibom State Library Association from 2003 to 2010. She is the president and founder, Association of Educationists and Information Managers (ASSEIMA) from 1997 to date. Professor Felicia Etim is editor-in-chief of two professional journals, author of four books, and has published sixty articles in national and international journals. Her areas of interest are information user studies, information literacy, and information technologies.
She has practiced librarianship for thirty years and has been involved in the education and training of librarians for the same period of her professional experience. Professor Felicia Etim is certified by the Librarians’ Registration Council (LRCN) and is a fellow of the Nigerian Library Association (FNLA). She is also affiliated to the American Library Association (ALA) and the Chartered Institute of Library and Information Professionals (CILIP) United Kingdom. She is the principal consultant to Akwa Ibom State E-Library project. She was the chief adviser to a one-time wife of governor of Akwa Ibom State, on the Family Support Programme (1995–1998) and is now the chief adviser to the governor of Akwa Ibom State on Library Development and Services. She is a member of the International Federation of Library Associations and Institutes (IFLA). She is also a member of the National Association of Library and Information Science Educators (NALISE).
Right from the creation of the first man, God in His infinite knowledge and wisdom bestowed in him the ability to explore as one of the great commissions. He also in 2 Corinthians 1:12 “gave to some riches, wealth and honour, such that none of the kings have had . . . before them, neither shall there be any.” So it was when a girl-child named Felicia was born. This girl-child was later to become a professor of library and information management, the first woman to attain such a height in Akwa Ibom State.
Felicia Edu-Uwem Etim, a professor of library and information management, is the current university librarian, University of Uyo, Nigeria. In 2005, she became the first female from Akwa Ibom State to become a professor of library and information science. Professor Felicia was born in Ibong Ikot Akan in Ikot Ekpene, Akwa Ibom State, to Engr. and Mrs. Sunday Thomas Umoh on March 17, 1960. She obtained her bachelor’s degree in biochemistry in 1983, master’s degree in library science (MLS) in 1986, and a PhD in information science in 1993, all from the University of Ibadan, Nigeria. She was the immediate past chairman of the Akwa Ibom State Library Board (2003–2007) and was the chairman, Akwa Ibom State Library Association from 2003 to 2010. She is the president and founder, Association of Educationists and Information Managers (ASSEIMA) from 1997 to date. Professor Felicia Etim is editor-in-chief of two professional journals, author of four books, and has published sixty articles in national and international journals. Her areas of interest are information user studies, information literacy, and information technologies.
She has practiced librarianship for thirty years and has been involved in the education and training of librarians for the same period of her professional experience. Professor Felicia Etim is certified by the Librarians’ Registration Council (LRCN) and is a fellow of the Nigerian Library Association (FNLA). She is also affiliated to the American Library Association (ALA) and the Chartered Institute of Library and Information Professionals (CILIP) United Kingdom. She is the principal consultant to Akwa Ibom State E-Library project. She was the chief adviser to a one-time wife of governor of Akwa Ibom State, on the Family Support Programme (1995–1998) and is now the chief adviser to the governor of Akwa Ibom State on Library Development and Services. She is a member of the International Federation of Library Associations and Institutes (IFLA). She is also a member of the National Association of Library and Information Science Educators (NALISE).
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Bibliographische Angaben
- Autor: Felicia Etim
- 2016, 348 Seiten, Englisch
- Herausgegeben: Eno J. Ottong, Norma L. Menez, Princewill I. Egwuasi
- Verlag: AUTHORHOUSE
- ISBN-10: 1524604712
- ISBN-13: 9781524604714
- Erscheinungsdatum: 25.06.2016
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- Größe: 1.01 MB
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