Response Ability (PDF)

A clear, practical approach to making your organization more
responsive to change

Response Ability: The Language, Structure, and Culture of
the Agile Enterprise helps companies keep up with an
ever-changing business environment driven by the explosion and
rapid application of new knowledge and increasing connectivity and
communication. This twenty-first-century business primer identifies
corporate characteristics that facilitate change and shows managers
how to instill these competencies in every part of any
organization.

This user's manual for the new economy shows companies how to
reconfigure themselves to respond quickly when a business situation
demands rapid changes in organization, distribution logistics,
production capability, innovation capability, resource procurement,
product design, service strategy, or any other activity or
competency. It provides a strategic context for lean operating
practices, puts knowledge management and the learning organization
in perspective, and offers a framework within which to apply
today's best advice on new business practices and strategic
focus.

This timely guide is the ultimate resource for enterprises
struggling to adjust to rapidly changing economic conditions and
for managers at any level who must introduce agility into a
department, division, or entire organization. It is also an
excellent supporting reference and tutorial for all others who will
take part in the transformation.