Orchestrating Experiences (ePub)
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Customer experiences are increasingly complicated-with multiple channels, touchpoints, contexts, and moving parts-all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.
carsharing service Getaround. Previously, Chris
was head of design for Capital One Labs and a
design director for Adaptive Path, the pioneering
experience design consultancy. Chris has
introduced and advanced new methods in design,
teaching thousands of design professionals and students. He holds
an MFA in design from the Savannah College of Art and Design and
is an adjunct professor at the California College of the Arts, teaching
interaction design and service design to the next generation of
designers. Follow him on Twitter @chrisrisdon.
- Autoren: Chris Risdon , Patrick Quattlebaum
- 2018, 1. Auflage, 336 Seiten, Englisch
- Verlag: Rosenfeld Media
- ISBN-10: 1933820748
- ISBN-13: 9781933820743
- Erscheinungsdatum: 01.05.2018
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- Dateiformat: ePub
- Größe: 16 MB
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