Organizational Crisis Communication (PDF)
This book offers a new and original...
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This book offers a new and original perspective on crisis communication based on the theory of the Rhetorical Arena and the so-called multivocal approach. According to this approach, we gain a more dynamic and complex understanding of organizational crises if we focus not only on the communication produced by the organization but also take into account the many other voices who start communicating when a crisis breaks out.
It provides:
- An in-depth overview of the five key dimensions of organizational crises, crisis management and crisis communication
- A comprehensive introduction to the theory of the Rhetorical Arena and the multivocal approach to crisis communication, including some of the most important voices inside the arena
- A series of important international case studies and case examples in each chapter.
Suitable for students studying crisis communication modules on corporate communication, public relations, and management and organization studies courses.
His research has been published in international journals, handbooks and encyclopedias, such as Corporate Communications: An International Journal, International Journal of Strategic Communication, Management Communication Quarterly, Public Relations Inquiry, Public Relations Review, Scandinavian Journal of Public Management and The Handbook of Crisis Communication, Encyclopedia of Public Relations, The Routledge Handbook of Strategic Communication, and Handbook of International Crisis Communication Research.
He is regional editor (Europe) of Corporate Communications: An International Journal and member of the advisory board of the European Communication Monitor. He has served as visiting professor at highly ranked universities and business schools in Norway, Sweden, Finland, France, Italy and Senegal. He has also consulted with organizations in the private and public sector.
- Autoren: Finn Frandsen , Winni Johansen
- 2016, First Edition, 280 Seiten, Englisch
- Verlag: SAGE Publications
- ISBN-10: 1473933919
- ISBN-13: 9781473933910
- Erscheinungsdatum: 12.11.2016
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
- Dateiformat: PDF
- Größe: 2.47 MB
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