So......You want to be a Waiter (ePub)
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This book will equip anyone interested in a career in waitering. Topics covered include: Qualities of a good waiter, Opening sequence of the restaurant, types of restaurants, types of services, Traits of a waiter, various tasks before service starts, allocation of service areas, taking bookings, welcoming guests, assigning tables, checking for comfort, order taking, upselling, delivery of food, quality control, wine & champagne bottles opening and serving, teas & coffees and deserts, how to handle difficult customers, closing procedures for the restaurant. It also covers various safety procedures important in the industry.
I started my work life serving in the South African Defence Force first at the Recruiting Division, then moving to a Medical Command where I served as a Generalist Personnel Officer. For the last two years of my service, I was tasked with the Personnel management of the Integration process, inclusive of entrance and exit strategies.
After honorable discharge after more than 10 years in the South African Defence Force, I took up the post of Managing Director of a Non-Government Organization, established to uplift impoverished communities in and around Potchefstroom, while also appointed as a part-time lecturer of undergraduates (specifically on leadership).
Three years later I was appointed as Rector, managing an Educational Institute with 4000 students spread over 36 African countries. While in this position I had the opportunity to lecture extensively abroad and published various articles on leadership; with specific emphasis on motivation and group dynamics. I am a strong believer in utilizing a blended and integrated approach in all of the training (including the new material which I developed) I developed which included Leadership (within a Faith based community), andragogy, and Cultural Diversity management.
I am also a graduate of the University of Stellenbosch's Facilitative Leadership Programme (BUVTON), consulting and facilitating with organizations that are "stuck" (- Alice Mann 1998- ) specifically in the process of change management.
- Autor: Carl Davis
- 2024, Englisch
- Verlag: CARL DAVIS
- ISBN-10: 8224010104
- ISBN-13: 9798224010103
- Erscheinungsdatum: 25.01.2024
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- Dateiformat: ePub
- Größe: 0.23 MB
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