The Competitive Internet Service Provider / Wiley Series in Communications Technology (PDF)

Due to the dramatic increase in competition over the last few
years, it has become more and more important for Internet Service
Providers (ISPs) to run an efficient business and offer an adequate
Quality of Service. The Competitive Internet Service
Provider is a comprehensive guide for those seeking to do just
that.

Oliver Heckmann approaches the issue from a system point of
view, looking not only at running a network, but also at connecting
the network with peering and transit partners or planning the
expansion of the network.

The Competitive Internet Service Provider:

* Offers an advanced reference on the topic, drawing on
state-of-the art research in network technology.

* Clearly defines the criteria enabling ISPs to operate with the
greatest efficiency and deliver adequate Quality of Service.

* Discusses the implications of the future multiservice Internet
and multimedia applications such as Voice over IP, peer-to-peer, or
network games.

* Delivers a comparative evaluation of different feasible Quality
of Service approaches.

* Explores scientific methods such as queuing theory, network
calculus, and optimization theory.

* Illustrates concepts throughout with mathematical models and
simulations.

This invaluable reference will provide academic and industrial
researchers in the field of network and communications technology,
graduate students on telecommunications courses, as well as ISP
managers, engineers and technicians, equipment manufacturers and
consultants, with an understanding of the concepts and issues
involved in running a successful ISP.