The Encyclopedia of Human Resource Management, Volume 3 (ePub)

Introduction to Volume Three xi PART ONE: LEADERSHIP AND LEARNING 1 1. Best Practices in Leadership Development 3 Curtis D. Curry 2. Applying Learning and Organization Development Principles to Specific Organizational Contexts: The Higher Education Development Experience 23 Shelda Debowski 3. Improving the Customer Learning Experience with Web-Interactive Guides 34 Kaliym Islam 4. Leadership Is Going Global 43 Rainhart Lang and Irma Rybnikova 5. Web 2.0 Applications in Corporate Training 54 M.J. Hall and Manuel London 6. High-Octane Leadership: An Essay to HR Professionals for Leading with Impact 66 Craig M. McAllaster and Lisa Lobao Junkerman 7. The Social Construction of Productive Organizations: Understanding the Leadership Moments of Everyday Talk 75 Thomas J. Yannuzzi 8. Leadership Versatility 90 J. Preston Yarborough and Michael A. Beitler PART TWO: STRATEGY AND MEASUREMENT 99 9. Aligning Stakeholder Goals in a Measurement Project 101 Boyce Byerly 10. Strategic Business Partner Role: Defi nition, Knowledge, Skills, and Operating Tensions 112 David W. Jamieson, Sue Eklund, and Bob Meekin 11. Human Resource Metrics: A Contemporary Approach to Managing Human Capital 129 Tracy H. Porter and Sharon E. Norris 12. The Eight Ps of Healthy Workplace Design 137 Kimberly S. Scott PART THREE: THE EVOLUTION OF HUMAN RESOURCES 159 13. The HR Transition to Strategic Partner: The Rarely Discussed Identity Challenges 161 John Sherlock 14. Reorganization of HRM--Past, Present, and Future 173 Peter M. Wald and Rainhart Lang 15. Workplace Bullying: What Can Be Done to Prevent and Manage It? 181 Sara Branch, Jane Murray, and Sheryl Ramsay 16. Myths and Realities in Human Capital Development: Generation Gaps in the Workplace 197 Scott Cody, Wendy Green, and Doug Lynch 17. Lost Wisdom, Lost ROI: Causes, Consequences, and Strategies to Mitigate Failed Global Mobility Programs 210 Edwina R. Haring 18. The Role of HR in Fostering Innovation in Organizations 226 James M. Higgins 19.

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