The Plugged-In Manager (PDF)

A game-changing approach to management

Too often discussions of management practice focus exclusively
on managing people and organizational issues. Rarely, however, do
they incorporate a discussion about technology or address all three
dimensions in a balanced way. When they do, the result is game
changing. In our hypercompetitive environment, those managers who
are outstanding at being plugged into their people, technology, and
organizational processes simultaneously excel at coming up
with effective business solutions.

The Plugged-In Manager makes the case that being
plugged-in--the ability to see choices across each of an
organization's dimensions of people, technology, and organizational
processes and then to mix them together into new and powerful
organizational strategies, structures, and practices--may be
the most important capability a manager can develop to succeed in
the 21st century. Step by step Griffith shows you how to acquire
this ability.

* Shows what it takes for business managers to succeed as
technology and organizations become more and more complex

* Profiles exceptional leaders and organizations who are
plugged-in, such as Tony Hsieh, CEO of Zappos.com

* Offers a fresh look at management issues

Filled with compelling case studies and drawing on first-hand
interviews, The Plugged-In Manager highlights this often
neglected managerial capability and the costs of only focusing on
one dimension rather than all three.