The Trainer's Handbook (PDF)

List of Tables, Exhibits, and Figures. Contents of the CD-ROM. Acknowledgments. Introduction. 1. Assessing Needs. Learning Outcomes. Understanding the Needs Assessment Process. Needs-Assessment Process. How to Conduct a Needs Assessment. Developing an Action Plan. Assessing Participants' Knowledge, Attitudes, Skills. Key Points. 2. Understanding Adult Learners. Learning Outcomes. Andragogical Versus Pedagogical Model. Understanding How and Why People Learn. Learning Styles. Application of Learning Principles. Key Points. 3. Training Styles. Learning Outcomes. Trainer Characteristics and Competencies. Training Style. Increasing Effectiveness. Learner-Centered Versus Information-Centered. Key Elements of a Trainer's Style. Key Points. 4. Understanding Today's Learner. Learning Outcomes. The Changing Training Environment. Self-Awareness. Diversity Issues. Key Points. 5. Writing Instructional Objectives. Learning Outcomes. What Are Learning Objectives? Writing Learning Objectives. Key Points. 6. Writing an Instructional Plan. Learning Outcomes. Design Philosophy. Time Needed to Develop a Training Program. Cost Considerations. Major Components of Design. Creating a Design Matrix. Purpose of an Instructional Plan. Components of an Instructional Plan. Instructional Methods. Developing Materials. Key Points. 7. Selecting, Designing, and Developing Active-Training Methods. Learning Outcomes. The Case for Active Training. Cooperative Learning. Creating an Active-Learning Environment. Designing Active-Training Activities. Common Methods and Materials. Experiential Learning Activities. Action Learning. Key Points. 8. Delivering Training. Learning Outcomes. Creating a Positive Learning Environment. Experiential and Active-Training Techniques. Tips for Using Specific Methods. Improving Platform Presence. Key Points. 9. Using Visual Aids. Learning Outcomes. Retention Rate in Visual Learning. Why Use Visual Aids? Guidelines for Using Visual Aids. Other Commonly Used Visual Aids.

Karen Lawson, Ph.D., is an international consultant,
speaker, and author. As founder and president of Lawson Consulting
Group Inc., she has built a successful consulting firm specializing
in organization and management development. She has extensive
consulting and workshop experience in the areas of management, team
development, communication, and quality service across a wide range
of industries, including financial services, pharmaceutical, health
care, telecommunications, government, and non-profit
organizations.

In her consulting work with Fortune 500 companies as well as small
businesses, she uses her experience and knowledge of human
relations to help leaders at all levels make a difference in their
organizations. She has held many key leadership positions in
professional organizations, including the American Society for
Training and Development (ASTD) and the National Speakers
Association (NSA). She has also received numerous professional
awards for her contribution to the training profession.

Dr. Lawson holds a doctorate in adult and organizational
development from Temple University. She earned her MA from the
University of Akron and BA from Mount Union College. She is also a
graduate of the National School of Banking in Fairfield,
Connecticut.

She is the author of The Art of Influencing, Improving Workplace
Performance Through Coaching, Improving On-the-Job Training and
Coaching, Skill Builders: 50 Communications Skills Activities, New
Employee Orientation Training, and Involving Your
Audience--Make It Active. She is the co-author of 101
Ways to Make Training Active (1st ed.) and has published dozens
of articles in professional journals. She has presented at many
regional and national professional conferences and is on the
adjunct faculty of several colleges and universities.

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