The X-Factor (PDF)
Getting Extraordinary Results from Ordinary People
(Sprache: Englisch)
Ross Reck is a consultant who spent the last 15 years developing a four-step management process to help his global clients add millions to their bottom lines. His philosophy is built around what he terms as the "X-factor" -- the secret of getting ordinary...
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Produktinformationen zu „The X-Factor (PDF)“
Ross Reck is a consultant who spent the last 15 years developing a four-step management process to help his global clients add millions to their bottom lines. His philosophy is built around what he terms as the "X-factor" -- the secret of getting ordinary people X-cited about going the X-tra mile to help their managers achieve X-traordinary results. The process he builds around it is comprehensive, easy to understand and use, and universal in its application. Presenting his techniques as a business parable, Reck shows how any manager can harness the "X-factor" to achieve extraordinary results from ordinary people.
Inhaltsverzeichnis zu „The X-Factor (PDF)“
Introduction. In Search of a Great Manager. Meeting A Great Manager. Discovering the X-Factor. R_x For Taming The X-Factor. Step One: Plans. Step Two: Relationships. Step Three: Agreements. Step Four: Maintenance. Taming the X-Factor With Customers. Taming the X-Factor With A Labor Union. The End of a Great Morning. He Became A Great Manager: A Summary. Appendix A: Putting The X-Factor To Work. Appendix B: Using The PRAM Model As A Diagnostic Tool. Appendix C: Three Factors That Assure Your Success in Taming the X-Factor. Index. About the Author.
Autoren-Porträt von Ross R. Reck
ROSS R. RECK, PhD, is an internationally known author, speaker, and consultant. He received his PhD from Michigan State University and spent ten years as a professor of management at Arizona State University. His clients include Hewlett-Packard, John Deere, American Express, and numerous other Fortune 500 companies. Dr. Reck is also coauthor of the bestselling The Win-Win Negotiator.
Bibliographische Angaben
- Autor: Ross R. Reck
- 2002, 1. Auflage, 208 Seiten, Englisch
- Verlag: John Wiley & Sons
- ISBN-10: 0471218081
- ISBN-13: 9780471218081
- Erscheinungsdatum: 01.07.2002
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- Größe: 0.79 MB
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Englisch
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