Tools for Collaborative Decision-Making (ePub)

Decision-making has evolved recently thanks to the introduction
of information and communication technologies in many
organizations, which has led to new kinds of decision-making
processes, called "collaborative decision-making", at
the organizational and cognitive levels. This book looks at the
development of the decision-making process in organizations.
Decision-aiding and its paradigm of problem solving are defined,
showing how decision-makers now need to work in a cooperative way.
Definitions of cooperation and associated concepts such as
collaboration and coordination are given and a framework of
cooperative decision support systems is presented, including
intelligent DSS, cooperative knowledge-based systems, workflow,
group support systems, collaborative engineering, integrating with
a collaborative decision-making model in part or being part of
global projects. Several models and experimental studies are also
included showing that these new processes have to be supported by
new types of tools, several of which are described in order to
calculate or simulate solutions or global solutions for
decision-making modification. Definitions and new trends for these
models are given, along with types of systems.

Contents

1. Alteration of Decision-Making Processes in
Organizations.

2. New Decision-Making Processes.

3. The Need to Cooperate.

4. Cooperative Decision-Making.

5. Activity Support Systems.

6. Cooperative Decision Support Systems: CDSSS.

About the Authors

Pascale Zaraté is Professor at Toulouse 1 Capitole
University, France. She conducts her research at the IRIT
Laboratory and is the Editor-in-Chief of the International Journal
of Decision Support Systems Technologies. She is co-chair of the
European Working Group on DSS and has published several studies and
books.