Managing Indirect Spend / Wiley Corporate F&A (ePub)

Preface xi Acknowledgments xvii Introduction: What Is Indirect Spend, and How Does One Manage It? 1 PART ONE: THE PROCESS Chapter 1: An Introduction to Strategic Sourcing 9 Joe Payne Chapter 2: Data Collection and Analysis 15 Joe Payne Chapter 3: Conducting Research 47 Joe Payne Chapter 4: The RFx Process 63 Kathleen Daly Chapter 5: Scorecarding Suppliers 89 Kathleen Daly Chapter 6: Negotiations 103 Joe Payne Chapter 7: Get It in Writing 121 Joe Payne Chapter 8: Implementation and Continuous Improvement 145 Joe Payne Chapter 9: What Not to Do During a Strategic Sourcing Initiative 167 William Dorn PART TWO: THE TOOLS Chapter 10: The Importance of Market Intelligence 191 William Dorn Chapter 11: Tools to Assist You in Gathering Data and Expediting the Sourcing Process 207 William Dorn Chapter 12: Increasing Stakeholder Engagement 231 David Pastore PART THREE: EXAMPLES FROM THE FIELD Chapter 13: Supplier Collaboration 245 William Dorn Chapter 14: Leveraging Supplier Feedback 255 William Dorn Chapter 15: Data Analysis 263 David Pastore PART FOUR: HOW TO DO IT Chapter 16: Offi ce Supplies and the Sourcing Process 277 Jennifer Ulrich Chapter 17: Negotiating Local and Long-Distance Telecommunications Services 299 David Pastore Chapter 18: How Cell-Phone Management Drives Continuous Cost Savings 315 William Dorn Chapter 19: Getting the Best Small Package Rates 339 William Dorn Chapter 20: Making Sense of MRO Spend 355 Kathleen Daly Chapter 21: Analyzing Shipping Costs 381 Joe Payne Chapter 22: Sourcing Services 401 Jennifer Ulrich and Scott Decker About the Authors 423 About the Contributors 425 Index 427

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