Reliability, Maintainability, and Supportability / Wiley Series in Systems Engineering and Management (PDF)

Focuses on the core systems engineering tasks of writing,
managing, and tracking requirements for reliability,
maintainability, and supportability that are most likely to satisfy
customers and lead to success for suppliers

This book helps systems engineers lead the development of
systems and services whose reliability, maintainability, and
supportability meet and exceed the expectations of their customers
and promote success and profit for their suppliers. This book is
organized into three major parts: reliability, maintainability, and
supportability engineering. Within each part, there is material on
requirements development, quantitative modelling, statistical
analysis, and best practices in each of these areas. Heavy emphasis
is placed on correct use of language. The author discusses the use
of various sustainability engineering methods and techniques in
crafting requirements that are focused on the customers'
needs, unambiguous, easily understood by the requirements'
stakeholders, and verifiable. Part of each major division of the
book is devoted to statistical analyses needed to determine when
requirements are being met by systems operating in customer
environments. To further support systems engineers in writing,
analyzing, and interpreting sustainability requirements, this book
also

* Contains "Language Tips" to help systems engineers
learn the different languages spoken by specialists and
non-specialists in the sustainability disciplines

* Provides exercises in each chapter, allowing the reader to try
out some of the ideas and procedures presented in the chapter

* Delivers end-of-chapter summaries of the current reliability,
maintainability, and supportability engineering best practices for
systems engineers

Reliability, Maintainability, and Supportability is a reference
for systems engineers and graduate students hoping to learn how to
effectively determine and develop appropriate requirements so that
designers may fulfil the intent of the customer.