Workplace Emotions (PDF)

When John Wilkinson accepts an invitation to help one of the Kingdom of Bahrain's most successful companies, he does not expect a lesson from the Gulf Region's leading expert in "e;emotional intelligence."e; As his team works to upgrade the aluminum plant's inspection process, John learns the value of emotional intelligence as he witnesses the first signs of cultural change in a corporation steeped in traditional management practices.This entertaining story introduces the reader to Dr Suhaila AlHashemi's groundbreaking research correlating emotional intelligence and leadership styles in Bahrain. Question-and-answer dialog in the Socratic Method clearly explains concepts and conclusions applicable to business management around the globe. Together, our hero and readers learn the personal and social competencies that define emotional intelligence, the tools used to collect and analyze an individual's EI quotient and management styles, and how EI can be channeled to improve personal and organizational performance.Workplace Emotions is the second in a series of business novels providing valuable insight into the Gulf business culture. A Cup of Coffee, by Dr Salem Al Ismaily with Richard Tzudiker, describes John Wilkinson's entrepreneurial inroad into the Sultanate of Oman, and teaches how Arab culture and tradition influence management styles and business practices.