Delivering Results
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For any organization to perform and compete successfully, it must have the systems and processes in place to translate goals into achievable actions-and to measure and monitor results. Moreover, the organization must be able to adjust and adapt as market conditions, technologies, the competitive environment, government regulations, personnel, and other variables evolve, sometimes gradually and sometimes dramatically.
In Delivering Results: Measuring What Matters, Babson College professors and management consultants, Lawrence Carr and Alfred Nanni, show managers how to avoid the common pitfalls and mistakes when setting corporate strategy, and instead create a management system-unique to their organization-that aligns internal resources with objectives, motivates and rewards employees, and continuously provides feedback. Illustrating their concepts with numerous real-life examples (both successes and failures), practical tools and models, and a glossary of key terms, the authors demonstrate that knowing how to create and direct management systems that deliver results is, in itself, a strategic resource.
Lawrence P. Carr is Professor of Management Accounting at Babson College. He teaches in the Graduate School of Business and the School of Executive Education. His courses include Measuring and Achieving Strategic Results, Management Planning and Control, Strategic Cost Systems and Managing and Measuring Performance. He has served as the Dean of the Graduate School, Curriculum Coordinator for the first year MBA program, and has received the Kennedy Award and the Dean's Award for teaching excellence. He is a management consultant and has published over thirty articles and fifteen teaching cases, and is a co-author of Total Quality Management: A Cross-Functional Perspective, Guide to Cost Management.
- Autoren: Lawrence P. Carr , Alfred J. Nanni Jr.
- 2009, 214 Seiten, Maße: 16,4 x 24,3 cm, Gebunden, Englisch
- Verlag: Springer, New York
- ISBN-10: 1441906207
- ISBN-13: 9781441906205
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