Design for Reliability

Figures.
 
Tables.
 
Preface.
 
Acknowledgements.
 
PART ONE RELIABILITY BASICS.
 
1 Reliability and Availability Concepts.
 
1.1 Reliability and Availability.
 
1.2 Faults, Errors and Failures.
 
1.3 Error Severity.
 
1.4 Failure Recovery.
 
1.5 Highly Available Systems.
 
1.6 Quantifying Availability.
 
1.7 Outage Attributability.
 
1.8 Hardware Reliability.
 
1.9 Software Reliability.
 
1.10 Problems.
 
1.11 For Further Study.
 
2 System Basics.
 
2.1 Hardware and Software.
 
2.2 External Entities.
 
2.3 System Management.
 
2.4 System Outages.
 
2.5 Service Quality.
 
2.6 Total Cost of Ownership.
 
2.7 Problems.
 
3 What Can Go Wrong.
 
3.1 Failures in the Real World.
 
3.2 Eight-Ingredient Framework.
 
3.3 Mapping Ingredients to Error Categories.
 
3.4 Applying Error Categories.
 
3.5 Error Category: Field Replaceable Unit (FRU) Hardware.
 
3.6 Error Category: Programming Errors.
 
3.7 Error Category: Data Error.
 
3.8 Error Category: Redundancy.
 
3.9 Error Category: System Power.
 
3.10 Error Category: Network.
 
3.11 Error Category: Application Protocol.
 
3.12 Error Category: Procedures.
 
3.13 Summary.
 
3.14 Problems.
 
3.15 For Further Study.
 
PART TWO RELIABILITY CONCEPTS.
 
4 Failure Containment and Redundancy.
 
4.1 Units of Design.
 
4.2 Failure Recovery Groups.
 
4.3 Redundancy.
 
4.4 Summary.
 
4.5 Problems.
 
4.6 For Further Study.
 
5 Robust Design Principles.
 
5.1 Robust Design Principles.
 
5.2 Robust Protocols.
 
5.3 Robust Concurrency Controls.
 
5.4 Overload Control.
 
5.5 Process, Resource and Throughput Monitoring.
 
5.6 Data Auditing.
 
5.7 Fault

ERIC BAUER is Reliability Engineering Manager in the Wireline Division of Alcatel-Lucent. After two decades of software development experience, he joined the Lucent reliability team to lead a reliability group, and has since worked reliability engineering on a variety of wireless and wireline products and solutions. Mr. Bauer currently focuses on increasing the reliability of Alcatel-Lucent's IP Multimedia Subsystem (IMS) solution and the network elements that comprise the IMS solution. He has been awarded twelve U.S. patents, coauthored Practical System Reliability (Wiley), and has published several papers in the Bell Labs Technical Journal.

"Thus, I highly recommend this book to undergraduate students and junior researchers entering the reliability studies field. Though experts may not find the book to be very interesting, they will likely find it useful as a basis for lecturing, and as a good source of insightful, fundamental ideas." (Computing Reviews, 16 May 2011)

"The book takes a very pragmatic approach of framing reliability and robustness as a functional aspect of a system so that architects, designers, developers and testers can address it as a concrete, functional attribute of a system, rather than an abstract, non-functional notion." (Forums Digital Media Net, 16 March 2011)