Developments in Marketing Science: Proceedings of the Academy of Marketing Science / Proceedings of the 1997 Academy of Marketing Science (AMS) Annual Conference

Poster Session.- Destination Branding.- Measuring Consumer Responses to Marketplace Stimuli.- Innovation in Marketing Instruction.- Ethical Issues in Marketing.- Developing Measurement Tools for Global Marketing.- Supplier Satisfaction or Satisficing?.- Using the Internet and World Wide Web in the Marketing Classroom.- Customer Satisfaction Research Topics.- Relationship Marketing and Strategic Alliances.- Creating Ethical Compliance Systems in Marketing Organizations.- Strategic Issues in Global Marketing.- The Role of Value in Marketing Management.- Salesforce Performance.- The Marketer as Entrepreneur.- Ethics and the Marketing Educator.- Advertising at the Crossroads: The Emerging Challenges.- Retail Channel Climates: The Heat is On.- Continuing Controversies on Ethical Issues in Global Marketing Management.- Branding, Country of Origin, and Control Issues in Global Marketing.- Issues in Sales Management.- Developing and Managing Products.- Antecedents and Consequences of Marketing Strategies.- Cross-Functional Issues in the Market-Oriented Firm.- Issues in Global Marketing Management.- Sales Management.- Strategic Marketing for the 21st Century.- The Internet and Marketing Pedagogy.- Strategic and Managerial Issues in Services Marketing.- Current Issues in Research Methodology.- Information Technology and the Future of Marketing Communications.- Issues in Technology and the Internet.- Consumer Behavior in a Services Context: Quality, Satisfaction, Switching.- Global Distribution and Logistics.- Nonpersonal Communication Strategies.

Joseph F. Hair previously held the Alvin C. Copeland Endowed Chair of Franchising and was Director, Entrepreneurship Institute, Louisiana State University. Hair also held the Phil B. Hardin Chair of Marketing at the University of Mississippi. He has taught graduate and undergraduate marketing and marketing research courses. A member of the American Marketing Association, Academy of Marketing Science, Southern Marketing Association, and Southwestern Marketing Association, Hair has authored 40 books, monographs, and cases and over 70 articles in scholarly journals. He serves on the editorial review boards of several journals and was the 2004 recipient of the Academy of Marketing Science Excellence in Teaching Award and the 2007 Innovative Marketer of the Year Award by the Marketing Management Association. Hair serves as a consultant to many businesses.