Frameworks for IT Management
(Sprache: Englisch)
An independent and vendor neutral guide to the wide range of management frameworks which are now available, and of particular relevance to IT service managers. Written by well known experts in each field, this new publication focuses on explaining the...
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Produktinformationen zu „Frameworks for IT Management “
An independent and vendor neutral guide to the wide range of management frameworks which are now available, and of particular relevance to IT service managers. Written by well known experts in each field, this new publication focuses on explaining the potential value and characteristics of each of these instruments in a clear and structured manner.
Klappentext zu „Frameworks for IT Management “
An independent and vendor neutral guide to the wide range of management frameworks which are now available, and of particular relevance to IT service managers. Written by well known experts in each field, this new publication focuses on explaining the potential value and characteristics of each of these instruments in a clear and structured manner.
Inhaltsverzeichnis zu „Frameworks for IT Management “
Management Frameworks covered include:1. TQM - Total Quality Management
2. ISO9000
3. TickIT - Software Quality Management
4. CoBiT _ Control Objectives for Information and related Technology
5. eTOM - the Enhanced Telecom Operations Map
6. ASL - Application Services Library
7. ISPL - the Information Services Procurement Library
PMBoK - the Project Management Body of Knowledge
Bibliographische Angaben
- 2006, 278 Seiten, mit Abbildungen, Maße: 24 cm, Kartoniert (TB), Englisch
- Verlag: Van Haren Publishing
- ISBN-10: 9077212906
- ISBN-13: 9789077212905
Sprache:
Englisch
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