From Brows to Trust
Evaluating Embodied Conversational Agents
(Sprache: Englisch)
Embodied conversational agents (ECAs) are autonomous software entities with human-like appearance and communication skills. These agents can take on a number of different roles, for example, as an assistant, tutor, information provider, or customer service...
Leider schon ausverkauft
versandkostenfrei
Buch
117.65 €
Produktdetails
Produktinformationen zu „From Brows to Trust “
Embodied conversational agents (ECAs) are autonomous software entities with human-like appearance and communication skills. These agents can take on a number of different roles, for example, as an assistant, tutor, information provider, or customer service agent. They may also simply represent or entertain a user.
The precise nature and benefits of different characteristics of ECAs requires careful investigation. Questions range from the function of an eyebrow raise to mechanisms for assessing and improving ECA trustworthiness.
This book will help experts and designers in the specification and development of applications incorporating ECAs. Part 1 provides guidelines for evaluation methodologies and the identification of design and evaluation parameters. Part 2 demonstrates the importance of considering the user's perspective and interaction experience. Part 3 addresses issues in fine-tuning design parameters of ECAs and verifying the perceived effect. Finally, in Part 4 lessons learned from a number of application case studies are presented.
The book is intended for both ECA researchers in academia and industry, and developers and designers interested in applying the technology.
Klappentext zu „From Brows to Trust “
Embodied conversational agents (ECAs) are autonomous software entities with human-like appearance and communication skills. These agents can take on a number of different roles, for example, as an assistant, tutor, information provider, or customer service agent. They may also simply represent or entertain a user.
The precise nature and benefits of different characteristics of ECAs requires careful investigation. Questions range from the function of an eyebrow raise to mechanisms for assessing and improving ECA trustworthiness.
This book will help experts and designers in the specification and development of applications incorporating ECAs. Part 1 provides guidelines for evaluation methodologies and the identification of design and evaluation parameters. Part 2 demonstrates the importance of considering the user's perspective and interaction experience. Part 3 addresses issues in fine-tuning design parameters of ECAs and verifying the perceived effect. Finally, in Part 4 lessons learned from a number of application case studies are presented.
The book is intended for both ECA researchers in academia and industry, and developers and designers interested in applying the technology.
Embodied conversational agents (ECAs) are autonomous software entities with human-like appearance and communication skills. These agents can take on a number of different roles, for example, as an assistant, tutor, information provider, or customer service agent. They may also simply represent or entertain a user.
The precise nature and benefits of different characteristics of ECAs requires careful investigation. Questions range from the function of an eyebrow raise to mechanisms for assessing and improving ECA trustworthiness.
This book will help experts and designers in the specification and development of applications incorporating ECAs. Part 1 provides guidelines for evaluation methodologies and the identification of design and evaluation parameters. Part 2 demonstrates the importance of considering the user's perspective and interaction experience. Part 3 addresses issues in fine-tuning design parameters of ECAs and verifying the perceived effect. Finally, in Part 4 lessons learned from a number of application case studies are presented.
The book is intended for both ECA researchers in academia and industry, and developers and designers interested in applying the technology.
The precise nature and benefits of different characteristics of ECAs requires careful investigation. Questions range from the function of an eyebrow raise to mechanisms for assessing and improving ECA trustworthiness.
This book will help experts and designers in the specification and development of applications incorporating ECAs. Part 1 provides guidelines for evaluation methodologies and the identification of design and evaluation parameters. Part 2 demonstrates the importance of considering the user's perspective and interaction experience. Part 3 addresses issues in fine-tuning design parameters of ECAs and verifying the perceived effect. Finally, in Part 4 lessons learned from a number of application case studies are presented.
The book is intended for both ECA researchers in academia and industry, and developers and designers interested in applying the technology.
Inhaltsverzeichnis zu „From Brows to Trust “
Contributing AuthorsPreface
Part I Evaluation Methodology
1. The Blind Men and the Elephant Revisited
K Isbister and P Doyle
2. Embodied Conversational Agents on a Common Ground
Z Ruttkay et al
3. Empirical Evaluation Methodology for Embodied Conversational Agents
N Christoph
4. Evaluating Users' Reactions to Human-Like Interfaces
L Cerrato and S Ekeklint
Part II The User in Focus
5. User-Centred Design and Evaluation of Affective Agents
K Höök
6. 'User as Assessor' Approach to Embodied Conversational Agents
C Nass et al
Part III Evaluation of ECAs
7. More about Brows
E Krahmer and M Swerts
8. Evaluation of Multimodal Behaviour of Embodied Agents
S Buisine et al
9. ECA as User Interface Paradigm
R Catrambone et al
Part IV Evaluation of Applications
10. Talking to Digital Fish
C Darves and S Oviatt
11. Experimental Evaluation of the Use of ECAs in eCommerce Applications
H Morton et al
12. What we can Learn from Avatar-driven Internet Communities
B Krenn et al
Bibliographische Angaben
- 2004, 352 Seiten, Maße: 16,3 x 24,7 cm, Gebunden, Englisch
- Herausgegeben:Ruttkay, Zsófia; Pelachaud, Catherine
- Herausgegeben: Zsofia Ruttkay, Catherine Pelachaud
- Verlag: Springer Netherlands
- ISBN-10: 140202729X
- ISBN-13: 9781402027291
Sprache:
Englisch
Kommentar zu "From Brows to Trust"
0 Gebrauchte Artikel zu „From Brows to Trust“
Zustand | Preis | Porto | Zahlung | Verkäufer | Rating |
---|
Schreiben Sie einen Kommentar zu "From Brows to Trust".
Kommentar verfassen