Global Perspectives on Service Science: Japan
challenges, trends, and advances in Service Science from Japan's perspective.
As the global economy becomes more connected and competitive, many economies
depend the service sector on for growth and...
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challenges, trends, and advances in Service Science from Japan's perspective.
As the global economy becomes more connected and competitive, many economies
depend the service sector on for growth and prosperity. A multi-disciplinary approach to Service
Science can potentially transform service industries through research,
education, and practice. Offering a forum for best practices in Service Science within Japan, the volume benefits its audience by sharing viewpoints from a wide range of geographical regions and economies. The book is organized as follows:
- Foundations
of Service Science and the service industry sector
- Public/Private
sector partnerships, policies, trade in services, future prospects
- Contributions
from science, social science, management, engineering, design as well as
industry sector perspectives
- Road-maps,
methodology, business development, strategies and innovative models,
application of information technology, performance measures, and service system
design
- Education
and workforce development
- Case
studies from practice, research and educational community
- Future
Directions in Japan
This book includes three Forewords written by key leaders in Service Science:
- Takayuki Aso
(Ministry of Education, Culture, Sports, Science & Technology in Japan)
- Yasuhiro Maeda
(Director, Service Affairs Policy Division METI)
- Norihisa Doi (Professor Emeritus, Keio University and Service Science, Solutions
and Foundation Integrated Research (S3FIRE) Program Officer, JST/RISTEX)
Service Innovation in Japan and Service-Dominant Logic.- Context Management
Approach to Value Co-Creation: Toward Dynamic Process Model of Customer as
Value Co-Creator.- Human Behavior Observation for Service Science.-
Community-based participatory service engineering: Case studies and
technologies.- Methodology of Workshop-Based Innovative System Design Grounded
in Systems Engineering and Design Thinking.- Wants Chain Analysis: Analysis and
design methods of social systems taking into consideration the diversity of
people's needs.- Interactive Service Design Method: Application to Aircraft
Operations at Haneda Airport.- Service Design in Tourism: Encouraging a
cooperative relationship between professional design and non-professional
design.- Value Co-Creation Process and Value Orchestration Platform.-
Formalizing expert knowledge through machine learning.- Agent-based Simulation
for Service Science.- Temporal-Spatial Collaboration Support for Nursing and
Caregiving Services.- Quest for Equation of Life: Scientific Constraints on How
We Spend our Time.- The Spread of Services and Consumer Value Co-Creation.-
Sustainability and Scalability in Japanese Creative Services.- Knowledge
Structuring Tools for Decision Support Service: An Overview of Citation-based
Approach.- R&D servitization in the manufacturing industry.- MANGA-case
training for global service science.- Creation of Service Science Curriculum
for Customer-Oriented Business Innovation.- Service Engineering Road Map of
Ministry of Economy Trade and Industry in Japan.
- 2016, 1st ed., xiii, 349 Seiten, 75 Schwarz-Weiß-Abbildungen, Maße: 16 x 24,1 cm, Gebunden, Englisch
- Verlag: Springer, New York
- ISBN-10: 1493935925
- ISBN-13: 9781493935925
Die Sanddorn-Reihe 3 Bände
Lena Johannson
Statt 29.97 € 8
14.99 € 10
Brot in Perfektion 2 Bd.
Lutz Geißler
Statt 59.90 € 6
24.99 € 10
Die verschwundene Schwester / Die sieben Schwestern Bd.7
Lucinda Riley
22.00 €
Kingsbridge - Der Morgen einer neuen Zeit
Ken Follett
Statt 36.00 € 5
19.99 € 4
Abnehm Blitzrezepte nach dem 20:80 Prinzip
MATTHIAS DR. MED. RIEDL
Statt 16.99 € 21
9.99 € 4
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