Humanitarian Logistics

PROLOGUE Chapter 1: LOGISTICS OF HUMANITARIAN AID - Introduction - From Logistics to Supply Chain Management - Supply Chain Management - Supply Chain Management Fundamentals: Flows, Design, and Management Quality - Characteristics of a Humanitarian Supply Chain - Speed - Opportunities for Cross-Learning - Sharing Knowledge Between the Private and Humanitarian Sector - Conclusion Chapter 2: HUMANITARIANISM - Introduction - Not All that Glitters is Gold - Defining 'Humanitarian' - Humanitarian Space - Conflict Connection - The Humanitarian Challenge - Conclusion Chapter 3: PREPAREDNESS - Introduction - Hurricane Mitch - Successful Responses are not Improvised - Preparedness Challenges - Logistics Becomes a Central Function from Hurricane Mitch to Gujarat - Five Key Building Blocks of Preparedness - Preparedness Strategy Drives Response Effectiveness - Put an End to Fire-Fighting - Conclusion Chapter 4: COORDINATION - Introduction - The Need for Coordination - Levels of Coordination- Disaster Lifecycle - Matching the Lifecycle - Humanitarian Coordination: Obstacles to Overcome - Conclusion Chapter 5: INFORMATION MANAGEMENT - Introduction - Role of Information Management - Visibility (Pipeline) - Transparency (Process) - Accountability (Parties/Performance) - Benefits of Accountability - Information Flows - Conclusion Chapter 6: KNOWLEDGE MANAGEMENT - Introduction - How is Knowledge Created? - Knowledge is Created and Needed at Different Levels - Knowing Ahead of Time - They Know That You Don't Know What They Know ... And It Will Cost You - Barriers to Knowledge Sharing - Conclusion Chapter 7: BUILDING A SUCCESSFUL PARTNERSHIP - Introduction - Humanitarian-Private Partnerships - Building Learning Labs - Back Office Support - Humanitarians in the Forefront - Forms of Corporate Support for Humanitarian Activities - CSR Partnership Challenges - Investing in Partnerships: The TNT-WFP Case - Value Through Learning - Learning: A Difficult Process that Needs to be Managed

ROLANDO TOMASINI is Research Associate/Humanitarian Program Coordinator at INSEAD. His work focuses on evaluating the supply chain performance of UN humanitarian operations to identify the impact of coordination on efficiency. He has been conducting research with the Pan American Health Organization and their Humanitarian Supply Management System (SUMA) in Central America; the World Food Program on the distribution of genetically modified food in Africa; and the United Nations Joint Logistics Centre on information management, as well as on-site evaluation of their operations in Sudan. He also manages a project with Medecins Sans Frontiers (MSF) examining both the procurement and quality control of pharmaceuticals, and the distribution of relief items in the field.
 
LUK VAN WASSENHOVE holds the Henry Ford chair in Manufacturing at INSEAD. His recent research focus is on closed-loop supply chains and disaster management. He is a senior editor for Manufacturing and Service Operations Management and associate editor for Production and Operations Management, Technology and Operations Review and International Journal of Production Economics. He publishes extensively in Management Science, Operations Research, The International Journal of Production Research, The European Journal of Operations Research and in many other journals. He also regularly consults for major international corporations.