Information and Communication Technologies in Tourism 2010

Gretzel: Looking Does Not Automatically Lead to Booking: An Analysis of Clickstreams on a Chinese Travel Agency Website - E. Bigné-Alcañiz, S. Sanz-Blas, C. Ruiz-Mafé, and J. Aldás-Manzano: Why Some Internet Users Don't Buy Air Tickets Online - C. Buttinger, C. Feilmayr, M. Guttenbrunner, S. Parzer, B. Pröll: Extracting Room Prices from Web Tables - an Ontology-Aware Approach 7. ICTs and Destination Management OrganizationsM. Sigala and D. Marinidis: DMOs, e-Democracy and Collaborative Destination Management: An Implementation Framework - L. Cantoni and N. Kalbaska: eLearning Offers by Destination Management Organizations - J. Hofbauer, B. Stangl, and K. Teichmann: Online Destination Marketing: Do Local DMOs Consider International Guidelines for Their Website Design?8. eSatisfaction, Dissatisfaction and ComplaintsB. Stangl and A. Dickinger: How Communication Modes Determine Website Satisfaction - N. Au, R. Law, and D. Buhalis: The Impact of Culture on eComplaints: Evidence from Chinese Consumers in Hospitality Organizations - . Jiang, U. Gretzel, and R. Law:Do Negative Experiences Always Lead to Dissatisfaction? - Testing Attribution Theory in the Context of Online Travel Review9. Online ReputationT. Yang and D. Bolchini: Quantifying Brand Values Perception in Destination Websites: A Design Requirements Perspective - A. Inversini, E. Marchiori, C. Dedekind, and L. Cantoni: Applying a Conceptual Framework to Analyze Online Reputation of Tourism Destinations - R. Law: An Analysis of the Impact of Tourism Journals on Google Scholar10. Travel DistributionC. Ip, S. Qi, R. Leung, and R. Law: Which Overseas Destinations do Chinese Travelers Like to Visit? - M. Abou-Shouk and W. M. Lim: Egyptian Travel Agents and e-Commerce - N. Steinmetz, J. Scicluna, and M. Zaremba: Service Bundling with seekda! Dynamic Shop11. Online SearchD. Fesenmaier, Z. Xiang, B. Pan, and R. Law: An Analysis of Search Engine Use for Travel Planning - A. Pitman, M. Zanker, M. Fuchs, and M. Lexhagen: Web Usage Mining in Tourism - A Query Term Analysis and Clustering Approach - B. Pan, Z. Xiang, H. Tierney, D. R. Fesenmaier, and R. Law: Assessing the Dynamics of Search Results in Google - V. Guex: A Sociological View of the Cybertourists12. Web 2.0R. Schegg and M. Fux: A Comparative Analysis of Content in Traditional Survey versus Hotel Review Websites - M. Scaglione, A. F. Ismail, J.-P. Trabichet, and J. Murphy: An Investigation of Leapfrogging and Web 2.0 Implementation - L. Mendes-Filho, F. Tan, and S. Milne: Backpacker Use of User-Generated Content: A Consumer Empowerment Study - H. C. Murphy, E. A. Centeno Gil, and R. Schegg: An Investigation of Motivation to Share Online Content by Young Travelers - Why and Where13. Sustainability and Inclusion through ICTsA. Ali and A. J. Frew: ICT and Its Role in Sustainable Tourism Development - K. K. Touray and T. Jung:Exploratory Study on Contributions of ICTs to Sustainable Tourism Development in Manchester - W. Drews and C. Schemer: eTourism for All? Online Travel Planning of Disabled People14. Social Media MarketingJ. Matloka and D. Buhalis: Destination Marketing through User Personalised Content - C. M. Paris, W. Lee, and P. Seery: The Role of Social Media in Promoting Special Events: Acceptance of Facebook 'events'- D. I. Nurul-Fitri Pengiran Haji Kahar, S. F. Syed Ahmad, S. H. Syed Ismail, and J. Murphy:Shared Arabian Muslim Travel Photos15. Online DestinationsY.-C. Huang, S. Backman, and K. Backman: The Impacts of Virtual Experiences on People's Travel Intentions - A. Surenkok, R. Baggio, and M. Antonioli Corigliano: Gastronomy and Tourism in Turkey: The Role of ICTs - J. Ritalahti and J. Sarkkinen: Attitudes towards e-Solutions in a Small Tourism Destination - S. F. Syed Ahmad, D. I. Nurul-Fitri Pengiran Haji Kahar, A. Lahadzir, and J. Murphy:Arabian Photos: Investigating User-Generated Content 16. SemanticsC. Lamsfus, A. Alzua-Sorzabal, D. Martín, and Z. Salvador: Semantic-Based Contextual-Computing Support for Human Mobility - S. Bilbao, A. Lejarazu, and J. Herrero: Dynamic Packaging Semantic Platform for Tourism Intermediaries - N. Walchhofer, M. Hronsky, M. Pöttler, R. Baumgarter, and K. A. Fröschl:Semantic Online Tourism Market Monitoring.