Knowledge Management
(Sprache: Englisch)
One out of two companies have increased their productivity or saved costs with knowledge management. This is a result from a comprehensive cross-industry survey in Europe about knowledge management run by the Competence Center Knowledge Management at...
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One out of two companies have increased their productivity or saved costs with knowledge management. This is a result from a comprehensive cross-industry survey in Europe about knowledge management run by the Competence Center Knowledge Management at Fraunhofer IPK, Germany. Best practices in knowledge management from leading companies are described for practitioners in different industries. The book shows how to integrate knowledge management activities into the daily business tasks and processes, how to motivate people and which capabilities and skills are required for knowledge management. The book concludes with an overview of the leading knowledge management projects in several European countries.
Klappentext zu „Knowledge Management “
The Fraunhofer Competence Center Knowledge Management presents in this second edition its up-dated and extended research results. In doing so it describes best practices in knowledge management from leading companies and shows how to integrate such activities into the daily business tasks and processes, how to motivate people and which capabilities and skills are required. It concludes with an overview of the leading knowledge management projects in several European countries.
Inhaltsverzeichnis zu „Knowledge Management “
- Introduction- Design Fields: Business Process Oriented Knowledge Management
- The Fraunhofer Knowledge Management Audit (FKM-Audit)
- Motivation for Knowledge Management
- Role Models, Human Resources and Strategy
- Knowledge Management Tools
- Intellectual Capital: Measuring Knowledge Management. Survey: Delphy Study on the Future Knowledge Management
- A Survey on Good Practices in Knowledge Management in European Companies
- How German Companies Employ Knowledge Management. Case Studies: Knowledge Management - Results of a Benchmarking Study
- The Holistic Approach of Arthur D. Little, Inc
- The Aventis Approach to KM
- British Aerospace plc
- Knowledge Management and Customer Orientation
- Knowledge Management in a Global Company - IBM Global Services
- Phonak
- Roche Diagnostics - Laboratory Systems
- Knowledge Sharing @MED - Enabling Knowledge Sharing by Turning Knowledge into Business. KM - Made in Europe: Building Communities. Organizational Knowledge Management within the European Commission's Information Society Technologies Programme.
Bibliographische Angaben
- 2nd ed. 2003, 384 Seiten, 131 Schwarz-Weiß-Abbildungen, Maße: 15,5 x 23,5 cm, Gebunden, Englisch
- Herausgegeben: Kai Mertins, Peter Heisig, Jens Vorbeck
- Verlag: Springer
- ISBN-10: 3540004904
- ISBN-13: 9783540004905
- Erscheinungsdatum: 19.05.2003
Sprache:
Englisch
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