Resolving Conflicts at Work
Eight Strategies for Everyone on the Job
(Sprache: Englisch)
Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors' eight...
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Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors' eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today's companies and the people who work in them.
Autoren-Porträt von Kenneth Cloke, Joan Goldsmith
Kenneth Cloke is director of the Center for Dispute Resolution and a mediator, arbitrator, consultant, and trainer.Joan Goldsmith is an organizational consultant and educator specializing in leadership development and organizational change.Cloke and Goldsmith draw on more than thirty years of practical experience in organizational consulting with hundreds of organizations in the United States and internationally, from Fortune 500 companies to government agencies, schools, and nonprofits. They are coauthors of four previous books, including Resolving Conflicts at Work (Jossey-Bass, 2000).
Bibliographische Angaben
- Autoren: Kenneth Cloke , Joan Goldsmith
- 2005, 384 Seiten, Kartoniert (TB), Englisch
- Verlag: Wiley & Sons
- ISBN-10: 0787980242
- ISBN-13: 9780787980245
Sprache:
Englisch
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